Robert Dyas Weybridge

Today I got good old fashion service from the Weybridge Branch.
Firstly, they answered the phone ( Steve ) within two or three rings, amazing.
Secondly, they checked physically that the item was in stock (weather station), not relying on computer says.
Finally they said they would put it to one side for the 30 mins l needed to get to the shop.
As soon as l got in the shop and asked for Steve (he was behind the counter) he produced my purchase without saying anything.
Obviously remembering who l was.
I walked out with a big smile having thanked Steve and advising him l would leave positive feedback on this rare and exceptional service.
Well done Steve and Robert Dyas.
Thank you.
Tony

Great selection of items for any DIY/home task. Only problem is going in for a roll of tape and coming out with a whole new kitchenware set!

Surprisingly wide range of items given the limited size of the store. Always fully stocked and seasonally responsive. They have ben a real life saver, saving me the need to travel out of the immediate area in order to pick up hardware and home essentials.

Brilliant!
I'll be honest , I tried Argos, Currys, faffed about nobody answered the phone 🤬.
Only wanted a cheap microwave for work.
Rang Dyas, arranged it on the counter to go, chanced parking outside the door (oops),card in, job done.
5 minute round trip.
Well happy.
Great customer service.....
Actually answering the phone, and pretty much pronto too.

I love this shop. I can't remember a time where I couldn't find what I was looking for. Variety is amazing and staff are always friendly and helpful.

It is a joy to shop at this place and I highly recommend it. Thank you!

I popped in to Robert Dyas today to buy some insect spray. One of your members of staff, I believe to be Christine Brookes, came over and gave me some good advice as to what brand to buy. I left feeling very confident that my garden insect problem will be resolved. I have not visited Robert Dyas due to the pandemic however, if I know Ms Brookes is at her branch, I will visit more as I know I will be in safe hands. A very valued member of staff!

Hi
I visited Robert Dyas today in Weybridge to send another DHL shipment and I would really like to give a 5 ⭐ to a gentleman there who was very professional and kind . He was very quick in choosing the dhl box and also with the whole process.
Bless him.

All you need for the DIY in the house it’s worth paying the little extra for the items you really need. Very helpful staff and a very Friendly Customer Services will Come back to this shop every time I need Something for my House project.

i just move in this area and have a lot of things to buy for my new flat. i can find everything i need every time i visit this shop :) furthermore staffs are so kind and helful

Went into this store today,and can honestly say that nothing was too much trouble for the gentleman that helped me with my purchase and just sorry l did not get his name, extremely good customer service and l will be returning.

I go to Robert Dyas in Weybridge whenever I need to exchange my Soda Stream gas canisters. They always have refills on hand and it's always quick and easy, in and out.

Ryan is the sweetest employee ever to serve me, keep up the good work

Ryan mothershaw saved my family of 49 from a burning building with one arm (give him a raise)

great local store for all our household needs with lovely friendly staff

They couldn’t be more helpful, and literally have everything in here you could want!

Great team, brilliant service

Super handy for DIY bits and bobs

Lovely service !

Very good service

Good store.