Boots Opticians

I have been using Boots Opticians for more than 4 years. I prefer Boots Opticians as the one to one care is very good. My experience had always been good with you guys but this time it was Excellent. I have to mention it is because of the member of staff VANESSA, I felt it that way. She was very caring and at the same time very professional and kept me informed during my eye test and also she patiently waited and showed me around with different glasses for my prescription. She is really an asset to you and please pass this appreciation to her. I wish her all the best.

Recently we had a lovely practioner called Ayesha, she did a thorough examination and was professional and articulate; friendly and a great communicator! The practice manager Umar has always delivered a superb service from day 1 and we've been visiting this opticians for over 10-15 years, when it was D&A opticians! Well done Umar for great leadership and consistency, this guy should be recognised and commended for his hard work and outstanding efforts! He really does go over and beyond in meeting customer needs. A great asset to Boots, East Ham!

I was in Boots to choose a pair of glasses, and I want to mention a very good customer service, I was served by Maria who helped me choose the frames, being my first experience, he guided me and explained with great care and professionalism both the difference between frames and the type of lenses. thank you🥰

We loved to get best service from Ms. Rana and opticians. Both are so nice to get explanation and service is good.

I was very happy with my experience. I would like to say thank you to Maria who helped me to choose the right glasses for me.

Staffs treat me well,
Eye test & prescription also done
Perfectly,
All over their service any one can appreciate.

The manager I believe (wearing a suit) was extremely polite and helpful. He answered all of my questions and assisted me. He was extremely helpful and needs recognition.

Brilliant and very helpful staff. Optician was very professional and guiding throught out appontment.

Very satisfied with the services, Maria was extraordinary and very helpful. I recommend.

Naveen was very Helpful ! Quick service amazing doctor Great feedback

Customer service excellent
Optician had good knowledge of the patient condition
Bit expensive but for the best

Maria was very helpfull and very nice, she is a profesional worker!!!

This Boots Opticians team were professional, friendly, and most of all honest. After Specsavers provided me with the wrote prescription, the Boots Team very promptly corrected the issue with my lens and kindly covered the costs. I left Specsavers for a reason (they are unfriendly and incompetent!), and will continue to go to Boots for my glasses from now on. I can’t thank them enough.

The staffs were really friendly and helpful

I was seen on time and everything was explained to me perfectly.

I was very satisfied with the services provided by personal boots.

excellent customer service provided by Rana.

Wide range of Specs frames and sunglasses, designers also. Very friendly Eye test service.

All the staffs are so professional of their undertskings

The optician was kind and polite, she was respectful and honest.