Crown Garage

I honestly cannot thank Gary, Luke and Cheryl enough for their fantastic service - I would absolutely recommend Crown Garage and wouldn’t hesitate to use them again.

Long story short, my teenage son bought his very first car from another dealer and had nothing but problems from the off. It was sold with a warranty, so we thought we’d try solve the problem through that route; from the very first phone call, the team have been nothing short of amazing. They have gone above and beyond liaising with the warranty company, persevering with finding the fault and when deemed it could be engine related, helped find an alternative car at an extremely reasonable price. Throughout this, they never made me feel like anything was too much trouble and the communication was brilliant.

Had a nightmare of a morning with my car not starting after picking a dog up for a walk, the AA man said it was the starter motor that had gone 🙈phoned the Crown Garage where I spoke to a professional and genuine person whose name later I find out was Cheryl, she said to bring my car in and they will do everything possible to fix the car that day. Got a phone call about 4 to say it’s fixed! :) thanks to the mechanic Luke for doing this for me at very short notice and doing such a good job! Would definitely recommend this garage.

Today we picked up a vehicle from this garage that we purchased on behalf of a friend and what a fantastic experience. The service we received from Gary was exceptional, from start to finish.The car was a "little gem," and was well received by its new owner, having been valeted and serviced before we picked it up. We can't rate this garage highly enough. It's not often you come across a gentleman like this in the car business. Thank you very much.

Highly recommended.
We got our Up! MOTed, prior to selling and got an excellent service from Gary and Co. Very helfpul, great comms.
Will definitely use again.
Steve

Amazing service, I contacted crown garage to book in a full service and MOT for my car. Their customer service was amazing from start to finish, excellent communication and the car came back driving like new. Needed a few advisories sorted from the MOT which Luke contacted me on, explained each one, gave me all the options available to me, and actioned once my decision was made within a timely manor. I will recommend Luke and Crown Garages to everyone, if you want a great experience to get your car sorted, definitely go to Crown Garages.

Lovely customer service, got my sceeenwash system and my handbrake fixed really quickly and for a very decent price, very flexible and acoomodating and Cheryl will call you if anything changes.
Also just did my MOT, service and repairs with Crown Garage. Gary explained everything very well on the phone and kindly put together a quote of what the potential cost could be. They were very flexible, and Luke managed to repair things very efficiently so I could get my car back as soon as possible. Knowledgeable, reasonable, friendly and honest service, and wonderful customer care too - would definitely recommend :)

I have never used the Crown before but will definitely return! Luke managed to fit the car in last minute as it was overheating and couldn't be driven. Friendly and chatty staff told me over the phone what was happening and the problem was dealt with quickly. I was impressed on fitting a new coolant tank they even filled it up for free. I was even shown the faulty part and it was still leaking, so the replacement was definitely required.
Thanks for the great service Crown garage

Absolutely superb!! Gary and the team where really efficient and informative going through the process on having my suspension repaired on my Honda Civic . The noises from my front suspension and steering have now been eliminated. Thank's again team , brilliant service!!

Would highly recommend Luke and the team. Very knowledgeable and great service. Had been stung before by a different garage but will definitely be using Crown Garage again.

Team (Gary, Luke, Cheryl) at Crown garage is honest, well experienced to find most issues and cost effective way of repairing them. They keep customer informed throughout the process.
Using them for last 3 years.

We've used Crown a few times and we've always found them to be engaging, prompt, reliable and honest. Good raport with Gary and Luke who have always offered a warm personal touch on every occasion.

No one else knew what was wrong with my car, the guys at crown garage were really friendly, fitted me in on a day I could do around work, even spoke to me before my car was in to say they had been thinking about what the problem could be. My car was fixed within one day for a very reasonable price and now works as good as new. Really friendly staff and they clearly know their stuff. Thanks Gary and everyone else at crown garage.

Such a hidden gem in Orpington! Gary and the team are incredible, such professionals and so helpful and friendly. Gary helped me with the whole process of buying a used car and he put me at ease straight away. I have recommended the garage to everyone I've spoken to since!

It's may 2022 and I've waited 14 months before doing this review as I wanted to see if problems would develop with the Corsa that Gary searched for. My granddaughter has been so pleased with this lovely looking little car inside and out but most importantly it has been extremely reliable for a 2010 model with not too high mileage and a very reasonable price. Thanks to Gary who got more than we asked for that my granddaughter found a job out of the small village she lives in and can reach areas where transport is limited. Without her car she wouldn't be able to get to her job that she very much likes. One good thing lead to another and Gary has come up trumps. Extremely pleasant and easy to talk to. I am a single female looking out for my granddaughter and greatly appreciate that someone can be so approachable, helpful and trustworthy. I would recommend Crown Garage in Orpington and Gary 100%. I normally do my reviews on trustpilot but couldn't trace it for this.

Gary and the team run an excellent business! I have been coming to them for the past 4 years and wouldn’t go to anyone else now. They have recently found me a new car that I’m absolutely in love with and made the whole process so easy and simple for me!
Always very helpful and for someone who doesn’t know much about cars it is so great and everything is always explained fully!
Would highly recommend!

Gary is a very genuine and friendly guy - not your usual car salesman type. He clearly loves his job and looks after his customers. Highly rated and I will recommend to friends. They are not a big outfit but the whole team seem friendly and helpful. Car sales, servicing and MOTs carried out so you get the full package. No stress and you're taken care of. Excellent.

Bought our Toyota Aygo from here and couldn't recommend highly enough - not only delivered but allowed us to have a lengthy test drive and squashed any previous concerns we may have had. Car is great quality, was a great price and service was second to none.

Bought my daughter's first car from Gary last week. He couldn't have been more helpful from start to finish and most importantly, no pressure at all. Definately would recommend.

Gary is great,he found me my little car @ a good price,& is always happy to answer any questions straight away.
Nice to know I can trust a garage that won't fiddle me( single female)
😀.

Power steering issue- When other garage tried to RIP off these chaps fixed it with a top up. I can say these people are honest humans, working with passion to help. I dont normally write reviews , I felt it will be unfair to others if I do not let this information out to the Orpington community.