Best Buy

"Best Buy" at Park Royal South would be top of the list for any search (and has been for me) for products relating to technology, e.g., computers / notebooks / tablets, 4-in-1 mpc printers, and mobile devices. The list would also include broad home entertainment - media: video - audio systems, and gaming.

From its previous form as "Future Shop", Best Buy really has expanded not only in the above areas but also into full range of home appliances both major (full kitchen etc.), and also smaller (cappuccino makers, cookers etc.). One-stop shopping destination is definitely accurate description.

My most recent experience at Best Buy happened to fall on "Black Friday": what a total "hive of activity"(!).

I had actually come into the Park Royal store in previous week hoping to buy a "Vtech desk phone" with 2 cordless handsets. However after verifying stock / online info, they told me that item actually wasn't available in store, but were more than happy to process the sale right there, and arrange transfer to the store, giving me receipt/processing number. During next 3 - 5 days, the ordering system kept me fully up-to-date with email confirmations re shipment and eventual arrival at Park Royal. I found this option of in-store transaction / delivery very convenient -- versus the fully online scenario with waiting for sometimes uncertain home delivery - coordination.

The whole in-store tangible shopping experience from personal stock enquiry, to transaction, delivery and pickup in store was smooth, efficient and pleasant. This will definitely be a future convenient option for purchases at "Best Buy" - Park Royal South.

I have been a loyal customer of Best Buy for 26 years.
Dana and Seraj (found their name in their name badges, please see my phot), are really the best staffs I have ever meet. They answer any questions you have in relation to any computers, and do their best to find the best solutions for you.

My family and I just had the pleasure of meeting Alireza and he helped us with our two apple earbuds purchase. He was knowledgeable, professional, very friendly and approached us saying hello and introducing himself and asking us if we need help, and he was extremely Helpful and made our shopping experience two thumbs up experience. Thank you Alireza!

Went into the Park Royal store to get a new phone plan, was not impressed with the first employee I dealt with as he was taking quite awhile and would only talk to my partner and not myself even though the plan was for me. Despite that, I went back and spoke to another employee Miad. Miad was wonderful! Still in training but he did such a great job! He was efficient, answered any questions I had, didn’t make me feel like he was just trying to sell or trick me into anything, he was also very informed and anything he didn’t know for certain he made sure to get an answer for. His customer service was fantastic and the whole process was so easy and stress free with him. More employees like Miad please!

Thank you immensely, Fereshteh, for your invaluable assistance at BestBuy Park Royal! Your expertise in finding the best TV with the best price truly exceeded my expectations. I'm delighted with my purchase, especially the Samsung TV you helped me choose, and deeply appreciate your dedication to ensuring I got the most value for my money. Your exceptional service has made me a loyal customer, and I'll be sure to return for all my future electronics needs. Thank you again for making my shopping experience so smooth and enjoyable!

Shoutout to Sal for assisting me today and the wonderful and fast service he provided to find the product that I was looking for. The store was clean and very organized! Will definitely come back here again to shop for the electronic products that I might need in the future. I highly recommend this location!

Dana with Geek Squad was very helpful in addressing my daughter's school laptop issues which we bought it only recently. She was very upset as it was her first school laptop but Dana was able to help and at the end she was happy. Hope the management read this review and recognize his great customer service.

The customer service is always spot on here! Shout out to Ali for helping me with my blutooth speaker needs!

Had a really nice experience buying a projector and sonos speakers. The sales guy asked lots of questions so he could help me find exactly what I wanted, and they were really quick to bring it out from the back and put it in my car.

Shahab is an exceptional mobile seller, characterized by great patience and professionalism. His extensive expertise and valuable insights make him the perfect guide in the pursuit of the best mobile phone. With a strong sense of social etiquette, he ensures a pleasant experience. I wholeheartedly trust Shahab, and thanks to Ali's management, Mobile Best Buy has a remarkable team delivering friendly and professional service. Congratulations on their excellent choice of employees, including Shahab, Shayan, and the entire team.

Time to buy some air buds finally! I bought some on Black Friday to give at Christmas and did. Then I thought I need some for work and pleasure. So happy I can listen Spotify, it sounds so good

Very helpful staff and knowledgeable

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"Thanks to Alireza-Shahab for his exceptional guidance in purchasing a mobile phone from Best Buy. His precise recommendations and remarkable knowledge led me to the best choice. I appreciate his valuable support and assistance."

I was there 10 days ago, and I was happy 😃 with my experience. The staff was friendly and helpful. Thank you 😊 Best Buy, we got what we came for. So excited 😁 😃 . They have a wide variety of different options and they have good 😊 prices. Thank you 🙏🏽. See you again soon 🔜 😊👍🏽😃☺

Shahab helped me to get a MicroSD card. He went above and beyond to search the item in the warehouse as I could not find it on the shelve. Very friendly and professional approach.

I recently visited Best Buy looking for a new laptop, and I had the pleasure of meeting Sal, who provided me with outstanding customer service. Sal took the time to listen to my needs and preferences, and he went above and beyond to help me find the perfect laptop for me. What I appreciated most about Sal was his honesty. He didn't try to push me into buying the most expensive laptop, but instead, he recommended one that he believed would suit my needs the best. Sal was knowledgeable and patient, answering all of my questions and explaining the differences between different models in a way that was easy to understand. Thanks to Sal, I left Best Buy feeling confident in my purchase, and I'm thrilled with my new laptop. I highly recommend Sal to anyone looking for excellent customer service and honest advice at Best Buy."

Remember to include specific details about the interactions you had with Sal, and be sure to highlight the aspects of his customer service that impressed you the most. This will help other customers to know what they can expect when they visit the store and work with him.

I had a very good experience with soha , she is so sweet helpful and knowledgeable. We had a best experience with her today . Thanks soha !!

Absolutely incredible service. Sales rep Francisco was very knowledgeable, passionate, understanding and helpful when explaining the intricate details of the product we wanted to buy. He was integral in giving us the confidence and understanding to purchase our product.

I have bought a good number of items from this store and every experience in the store has been very positive. The two store leaders, Noel and Dave have gone above and beyond in providing the care and support I needed to make the best possible informed decision. Products from portable a/c units, fans, electronic and recreational equipment have met my personal and organizational expectations. Thank you Dave, Noel and team. Keep up the good work....

Thank you to all the staff. We got the best service from Best Buy in Park Royal especial Mr. Alireza. He guided and helped us to have the best choice. The Best Buy should be proud to have employees like Alireza!