Nedco - Newmarket, ON

I'm not sure about some of the negative comments and reviews that I have read on here. I have dealt with Mauro and other staff members. I can tell you Mauro offered me great information and great customer service in handling my needs and situation. I would definitely recommend Nedco, and I found the pricing very fair.

Great customer service. I contacted them with photos and a dozen questions about a custom light cover replacement. Many thanks to Randy for his patience.

Great pricing for contractors and excellent service. Knowledgeable staff. Definitely worth the drive even if you are not in Newmarket.

Order thermostat in the morning and picked it up at noon. Very helpful. Great customer service

Good stock levels and service

Great place to do deliveries for

Great customer service.

Nice and friendly personal

A bit pricey but great customer service. Very polite and knowledgeable

Stocked well, great counter help.

I have been to this location many times before. The service has been fairly good for the most part. Today on the other hand the service was not so good. Went to Nedco to pick up a box of cat5e cable. The gentleman was fairly helpful, showed me the cables they had and looked up the different prices. He also mentioned they only sell it by box and it contains 300m or 1000’. I told him that that is what I was after. Once I got the cable home I was about to start running it when I thought I should have a look at the marking number on the cable. It was at 0650’ so I thought I would open the box and check the number on the other end, sure enough it was 0000’. Wow really, I’ve been ripped off 1/3 of the box. How is it short if they only sell it by the box? Meters on the cable also read 202M and 000M.

Edit** The next morning I brought the box back and told the gentleman working about the issue and he went right to the back and grabbed me a new box, no questions asked. I checked the marking numbers on both ends before taking this box. Very happy with the way the issue was resolved.

Being quoted 10x times higher prices than from other suppliers in the area. The costs are way out of line or they are just trying to turn away new customers for some reason. First experience there was with a person who had no interest in helping us.

The most recent experience was dealing with "Tina" who was very professional and a great help.

One item Nedco is a distributor for cost $0.50 from other sources. We need 100 of them. The quote we received is $7.00 each. If you can't supply something or have to source it from another dealer say so. Doing this only causes us to not trust you or bother trying to give you any other business. We need suppliers who we can trust and not find out after you walked out of the store you paid multiple times more for an item.

Nedco has some great selection and locations. Unfortunately, our experience of this one has not been very good. Our review will be updated if anything changes.