Flight Centre

Purchasing our plane ticket and planning our holiday vacation was truly an extraordinary experience. Working with Francine and Jennifer was an absolute delight !🙂Thank you both !

Happy to recommend FLIGHT CENTER to book my travel services, always satisfied specially with Francine Coppen whose excellence and providing great service, also I am sure that all team are the same. Thank you so much Francine for updating us on a schedule change with our return flight. Highly recommended.

Nareman Markhal!

Visited the shop on October 7, 2023. Highly recommend Francine. We had been in touch since mid-September. Francine ensured to keep my tickets on hold. I expressed my thought I would be willing to pay little extra because the prices increase week to week. Although Francine wasn't there, it was Saj who was there on behalf of Francine. Big shoutout to their high level of Customer Service, kindess, generosity, etc.

I go to this location to simply see what shirt the Location Manager Saj is wearing! Great team, they know their stuff, 5 STAR - I will only book my travel with this team!

My husband and I booked our Honeymoon (Aug 28 to Sept 4) to Jamaica with Jennifer Starzynski from Flight Centre at Upper Canada Mall. Jennifer was such a delight to work with! We came to Jennifer with our destination and resort of selection in hand, and she helped us book and finalize everything. Jennifer gave us the ins and outs of Montego Bay in Jamaica, and explained our resort, Grand Rose Hall Iberostar. She was patient, kind, and very thorough with her explanations. We are truly appreciative for Jennifer and thank her very much! We highly recommend using Flight Centre and asking for Jennifer because she takes the stress off with booking yourself! Cheers! From lifewithoinks August 26,2023

The Groups Specialty Team led by Jenn is absolutely amazing. They organized a group trip for our wedding anniversary and it went off without a hitch! From researching options, to creating a sign-up web-site for folks to register, to collecting fees, to answering the infinite questions we had, Jenn and team are 5+ star operation. Have a group, don't go through the troubles of doing it all yourself - reach out to the Groups Specialty Team and they'll do all the work for you at no additional cost!

Just finished booking our next trip with Francine from Flight Centre in Newmarket. She was fantastic as always to deal with. She has been booking our trips for over 7 years now and I can't imagine booking with anyone else. Our next trip is to Maui with extended layovers in L.A. and Vancouver and she was great with getting everything booked with our unique schedule.

We booked a large group trip through Amanda M. and she helped us select a great resort within our budget that could accommodate all of our needs! Her communication and assistance was top notch! Highly recommend!

We've booked 2 trips this year with Amanda McFarlane. She was amazing! She helped us pick both resorts and we couldn't have been happier. We will absolutely be booking with her in the future. Never had a better experience!

I can't say enough about the quality of service we received from Brian Fraser from Flight Centre. In addition to being extremely prompt by emailing when he said he would email and call when he said he would call, he was respectful and was able to answer all of our questions that we had regarding our tour of Hawaii. He suggested a flight one day in advance to ensure we arrived on time for our tour. He went out of his way to arrange the best hotel stay and transfer from the airport along with the best stopovers to and from Hawaii. His knowledge of the exact planes we would be taking to accommodate our preference in seating was amazing. Start to finish he was excellent, very professional and would highly recommend!

This past week my husband and I booked a trip to Jamaica to an all inclusive resort in Montego Bay. Alyssa Reid was exceptional to deal with. She was knowledgable, personable, experienced and tuned into our needs quickly. Would highly recommend Alyssa!
Thank you Alyssa we hope to do additional business with you in the future.

Amazing and fast service. Amanda McFarlane was instrumental in getting our dream trip booked. Knowledgeable and had great insights to things we didn’t even know we wanted in a vacation. Thanks Flight Centre

Recently we booked our trip to the DR for a wedding, and we had the pleasure of working closely with Victoria from this location. I never thought to work with a travel agent as I typically do my own bookings. However, given my experience with Victoria, my new GO TO will be to connect with her. She was absolutely professional, had all the information we needed and provided honest feedback as we went through the process. She was very efficient, detail oriented, and had a great personality! Wasn't pushy at all. She let me think on the options she provided. It was actually a breath of fresh air. Highly recommend!

Hi, I just can’t say enough how wonderful and professional my agent Jaclyn Decle has been with me with my bookings and travel arrangements. She always calls and spends the time to talk and explain anything I need to know to make my travel decisions easy. She is very prompt with any email inquiries that I send to her as well. I will always make travel arrangements with Jaclyn so we have the assurance that everything is booked and worry free. Love Flight Centre.

I walked in looking to get info on a trip I wanted to book for myself. Francine helped me so much. I had never traveled alone and this trip I would be. She made me feel so reassured, answered all my questions to a point I was ready to book on the spot with her. I take flight this week! Thank you Francine

We had such an incredible experience booking our vacation with Flight Centre. Errol was the agent helping our family of 7 book a vacation to Mexico for Christmas and we were all so impressed with his professional demeanour and his willingness to go above and beyond his call of duty to make sure we were completely satisfied with our booking specifications. We initially booked a trip that we then wanted to cancel so we could rebook a different package that suited our family’s needs a little better. Safe to say, we were extremely difficult clients but Errol never lost his patience with us and made sure he helped us get the trip we wanted. We will definitely be returning to book future trips. Thank you Errol!

Erin from the Upper Canada location was amazing to work with. She built us the exact itinerary that we were looking for even with the back and forth and working virtually. She was extremely patient and very responsive. I 100% recommend booking with her.

I am a very satisfied customer of Flight Centre, Vaughan Mills and in particular our travel agent, Steve Conley. He has arranged numerous vacations for my husband and I, including travel in Canada, Portugal and a soon to be trip to New Zealand. Every aspect of travel including choice of destination, booking , and ongoing support while on vacation, has been handled by Steve in a friendly and professional manner. In the past he has handled a panic call to fly home early, finding us a great flight at a reasonable price. We appreciate that this was done during his off hours without a complaint. We are confident our trip to New Zealand will be the same positive experience, considering the attention to detail shown by Flight Centre and their amazing staff.

Had a really great experience with Flight Centre. We approached this service for our honeymoon. We were so busy with the wedding planning that we were too exhausted to plan for our honeymoon as well.

Steve Conley was an amazing rep. He signed us up for Sandals Jamaica Southwest, and found us amazing rooms with an amazing rate. It is a decently sized resort, but we were placed in the centralized part of the resort where we were close to all the amenities (thanks Steve!).

Would recommend this location to anyone looking for a vacation. Reps don't make commission off of your purchase so they are not pushy.

Very knowledgeable and helpful. Responds promptly.

Just recently booked travel with agent Erin Dougan, and had the best experience from start to finish with our vacation to Australia. Erin got us the best flight times, for the best deals and made sure we had all of our proper documents and visas in order before leaving. While away, and after our return, she even checked on us to ensure that everything went smoothly. I highly recommend Erin and flight centre and will definitely be booking future travel with her. Thanks for booking us with ease!