BTL Auto Repair

Have used this company twice and both times the service was excellent. First time was a brake replacement and second time was replacing the rotors. I used the mobile service and the technician that came (can't remember his name) was the same both times, and the one I told them I'd use every future time. He is polite, friendly and honest. Their prices are also very fair. Even dealing with the office is a pleasant experience. I will tell everyone I can about them. :)

Have you ever seen a stressed woman who had a breakdown on the highway? This mechanic does and because he was so patient, peaceful and reassuring even before taking care of my car, I never look for another address for 2 years...hey, i hope more (if not, i'm gonna write another comments).
I would highly recommend this garage. Don't hesitate!
Thank you so much for your service.

Wow these guys are just amazing, so well rounded! Bring them your car you wont be disappointed. They even do mobile work so if location is an issue call them and ask for their mobile services.

They are the best in ottawa please guys keep up your good works dont let negative people pull you down
i have used a few mobile mechanics but Btl Auto Repair they know what they are doing

My experience was great! Quick response, quality, professional and friendly service. Thank you!

Life Savers!!
These guys were the only ones available to come out to where I was with very little wait.
They take time to assess the problem with you before they come out to prevent extra charges. I had the starter put on my car in an hour and was good to go.
Very professional, friendly family business.
Only reason I gave 4 stars is because it was pretty pricey...

Terrible experience. There are scammers. Calice Soku, specifically. The courthouse of Justice of Ontario order him to pay back. He've just vanished. Be careful, they are scammers.

Terrible experience with a minor repair- battery change. Incompetent mechanic installed A 450 CCA while minimum required is A 650 CCA as per the dealership service report. We waited a week for them to come to fix the issue with no luck before towing the car to the dealership service. They refused to refund the cost of the battery and the service charges claiming that the service had been rendered and the part (battery) provided, not EVEN thinking to admit any wrong doing. They are so quick to turn on to you and start teach you THEIR morals.
BTL owner's response to Ramy Tahtawy comment speaks louder than any words. Please read it while it is still posted there. They are very good at teaching customers about “accountability for [their] own mistakes”. As a recent customer I can fully affirm that it will be YOUR BIG MISTAKE to render their service of any kind.
BEWARE*** they also operate under other names- Mobile Mechanic is one of them in the Ottawa area..

I had them tow my van HOURS ago with instructions to bring it to MY mechanic. Now my van has vanished. They're not answering my calls or text.

I have been paying $$$ for 5 MONTHS to do everything possible to get my camper Van on the road , and STILL don't have it . Now the mechanic is leaving for 2 weeks & is not returning any calls , be warned

I worked here for 6 months and only received 1 paycheck the owners fails to pay his employees & comes up with multiple excuses time after time. Had to take legal matters. I wouldn’t recommend this shop at all.

This company is disorganized, unprofessional and the owner is incredibly rude. DO NOT DO BUISNESS WITH THEM!!!