Eastern Bank Ltd

Leveraging on core strengths in IT, corporate governance and service excellence, Eastern Bank Limited has emerged as one of the most valuable financial institutions in Bangladesh. The guiding principle of EBL is to meet new challenges of contemporary market place and at the same time is focused on the power of personal touch and relationship banking.
With a humble beginning in 1992, EBL moved forward with a small yet confident stride and a pledge to impacting lives positively. Today EBL stands for service excellence, product innovation and world class banking experience. The most awarded bank in the country, EBL is also the first bank in the country to be rated by the world's top rating agency Moody's and was awarded Ba3. The rating has been reaffirmed for the past three consecutive years.
Touching lives and impacting economy is the bracing motto of EBL. In power and energy, EBL supported projects have the capacity of generating over 2000 MW of electricity. In trade 4% of country's total volume is handled by EBL. In aviation financing EBL is an undisputed leader. EBL has so far financed USD 192 million in 12 aircraft including the national flag carrier Bangladesh Biman.
State-of-the-art IT solutions is one of the key sources of strength for the bank. The PCIDSS certificate of compliance has been awarded to EBL first in 2016 and reaffirmed in 2017 and 2018 by world's most renowned cyber security leader NCC Group of UK.
Effective corporate governance in accordance with high international standards is of paramount importance to EBL. Our system of corporate governance provides the basis for the responsible management, transparency of processes and compliance to regulatory bodies with a focus on sustainable value creation. EBL has got recognition for last three consecutive years at the ICSB National Award for Corporate Governance Excellence award.
Our relentless effort to upgrade and update on every account of standardization is reflected in our Operations department's recent ISO 9001: 2015 certification.
In retail banking EBL is now considered as a leader in the market. The Singapore-based Asian Banker Awards for Excellence in Retail Banking found our performance as a retail bank at par with the best in banking. We have been awarded with the Best Retail Bank in Bangladesh accolade for the last six consecutive years.
Top global agency Moody's assigned EBL Ba3 rating with a stable outlook in 2016 and reaffirmed in 2017 and 2018. EBL is the first company in the country to be rated by a Moody's.
EBL from 2016 to 2018 for last three consecutive years has won Euromoney Best Bank in Bangladesh for its professionalism, prudence, and growth. EBL also won the Best Corporate and Investment Bank accolade from Asiamoney three times and the Best Bank in Bangladesh by FinanceAsia in 2017. Local credit rating CRISL has also improved from AA to AA+.
In September 2018, EBL has been adjudged as the 'Superbrand' of Bangladesh for the year 2018-2020 by the Superbrands Bangladesh for being one of the most valuable and trusted financial brands in Bangladesh. This is the second time EBL has won the award.
EBL is passionate about performance and is always hungry to better its ratios consistently and sustainably.

This is Narayanganj SME/AGRI Branch, Eastern Bank Limited. This is not an AD branch but you can do any type of banking transactions here. This Branch doesn't have any locker facility but it has a priority banking center. This Branch has an ATM machine and a CDM machine called 'DropBox'.

They're employs are well mannered which is rare in Bangladesh. But couldn't get an aqua prepaid mastercard from them. Apparently they keep the cards and pins in two different employs and one of them were always missing whenever I went to get the card. So yeah I really hope they will be more responsible on their job and time table. I'd give 1 star, and write bunch of bad things about the branch tbh, but the way the person who was available at the desk behaved couldn't get lower than 3 stars.

Poor Service