Forty Winks Penrith

Carol did a fantastic job helping me to find the right mattress, I highly recommend her ! It was delivered a few days ago and I have been sleeping so comfortably . Extremely happy. Thank you

What a great experience Bronwyn and the team at Forty Winks Penrith. We purchased The Mlily Wellflex mattresses in a single long Med for my partner firm for me put them together you have a king bed. So comfortable and wake up fully refreshed highly recommended. From walking into the store to our bed been delivered 10out10 not to mention the awesome deal. Thanks for all your help.

I had great service starting with Jo on the phone at Penrith; the lady who rang to keep me posted about delivery; and the guys who delivered. All really helpful and friendly. From order to delivery in 4 days and a good price too.

We purchased a new mattress from Forty Winks Penrith and were served by Amanda. If I could give her 10 stars I would - she was incredibly helpful, kind and patient. I have never received such high quality customer service. Amanda sets the bar and was such a pleasure to deal with. Will and have already recommended her and Forty Winks Penrith to my friends and family.

Jo was absolutely AMAZING at the Penrith Store. Let us take our time with all the recommended mattresses and we couldn’t be happier with her service. That’s why we keep coming back to Forty Winks… ⭐⭐⭐⭐⭐

Starting with selecting a bed. The older lady (sorry don't remember her name) was very knowledgeable on different types of mattresses and was able to guide us to the right mattress. She wasnt pushy, led us to options and let us make a choice. That was a really good experience.

The first time our stuff was delivered the subcontracted delivery drivers looked at our staircase and said it can't be done. Very disappointing, if we left it there, the review would be 2 stars.

Upon talking to the store manager she offered to try the delivery again with the forty winks deliverers, not subcontractors.

Now, this is where George and James saved this review. They did everything they could to get it up the stairs, showed how removing the balustrade would let the mattress get up and showed me how the handrail bars could be temporarily removed. And with such knowledge and determination they were successful in getting the mattress and bed up the stair case.

George and James should be commended on their work ethic and changed my opinion on the business.

I bought a beautiful bed from the Penrith store over 2 weeks ago and had fantastic service, first from Jo who served in store and nothing was too much trouble for her to explain things to me. Secondly the installer, George, who works for the store, put the bed together for me after uninstalling my old bed. It was a big job as it had a gas lift frame so took time but George was excellent in doing the job and taking the rubbish with him. If I buy another bed it will be from Forty Winks only. Thank you all again.

Shout out to Bronwyn at Penrith store thanks alot for your support in finding a mattress and base for me and also finding one in stock. Top notch customer service. And shout out to the guys that delivered it got it in a week they were 10 mins earlier than expected which was great for me very friendly helpful guys keep up the good work 👏 😊

I visited the Marden Park store and was given a price for a bedroom suite by a nice young girl. She wrote the price on the card and off I went.
I then needed to go to Penrith to visit Harvey Norman lighting and I while I was there I went into the Penrith Forty Winks to show my husband the same bedroom suite as I like at Marsden Park. I was greeted by a lovely lady by the name of Carol and Carol showed us all the benefit of the bedroom suite and then showed us mattresses as we wanted to upgrade to a King size. Carol informed us on all the options and I felt very at ease and ordered both the new bedroom suite and a new matures. Carol also brought my attention to the discounted bedding and I ended up buying a new dooner, mattress protector and 3 sets of sheets. Carol also explained about the care and maintenance for the mattress and gave me an information sheet to keep at home to refer to. Carol was absolutely amazing Carol also advised me she was nearly 70 in conversation. I am not sure why there are not more of these knowledgeable senior ladies and men working who are full of experience and knowledge. 10/10 for Carol and also the other senior lady in the store she was also very friendly.

George is a legend!! Friendly service, went through the entire process thoroughly, deserves a pay rise and a bonus!!

My wife and I where greeted by Jo, she was extremely knowledgeable and helpful and guided us through every step and matter to find our perfect preferred mattress. It was a lovely experience, thank you Jo

Bronwyn is so helpful and knowledgeable when it comes to matresses.
She has really gone out of her way with customer service and advice.
I wouldn't hesitate to purchase a matress from her.

Great service. The salesperson knew her products and was able to recommend a suitable product for me. I have bought a few products from them over the years and will continue to come back.

Dealt with a man named George at Penrith who was super helpful and gave us a lot of information prior to our purchase.

Purchased a new bed for my mother price was great very helpful and friendly staff I recommend this store

Just picked up my new mattress today and its just wonderful! Thank you bronwyn, kylie and all the helpful sales people at forty winks penrith highly recommended

As i have 25 years experience in sales Robyn at the Forty Winks Store/Penrith was friendly and very helpful in finding the right bed.
Thank you Robyn
From Liz & War

Jo and staff so helpful, arranged delivery of multiple items. Thank you very much

Got a new mattress from here, plenty of different styles to try. Staff helpful. Had a good sale on while we were there.

5 star for Carol. She's brilliant and very helpful.