Bing Lee Rockdale

Billy served us at Bing Lee Rockdale. He was friendly and insightful. Very helpful and provided us with lots of honest information even when we were unsure whether we want to buy or not. When we decided to buy, the transaction happened quickly and the fridge was delivered the next day. Not the cheapest, but a fridge is supposed to last 10 years. So we want to know that we are dealing with a real human in a reputable brand.

Bought a washing machine yesterday. The initial model I wanted was out of stock. Staff helped me pick out a different one. It was delivered today. They were very efficient.

James was very helpful last weekend in buying a dryer. His product knowledge was outstanding and his manner was always professional.

always an excellent experience shopping here with very helpful, capable staff with great product knowledge and amazing deals

I was greeted as I entered the shop - unusual these days - and they left me alone until I needed help. Then they were friendly, knowledgeable but not pushy and I got what I wanted at a better-than-exoected price. Perfect.

I went to the Bing Lee store last week to purchase a trimming product and was not sure which i wanted. James came to assist me and provided outstanding customer service to help me understand products better and choose an appropriate product for me. As someone who works in the retail industry myself, i was very impressed with the service. I hope management sees this and recognizes how good of a worker James is. Well done James!!

The customer service at the Rockdale store is outstanding. Over time we have bought smaller items as well as all our appliances for a kitchen renovation. The staff here and in particular, the manager Spiro, go above and beyond. Nothing was too much trouble.

We've been to this particular store twice in the last couple of months, The first time we were there, we were looking for a new dishwasher. Almost immediately, a sale guy approached us offered us assistance. This felt very nice, considering that awful experience we had at Harvey Norman where we were completely ignored.

The man that helped us was very patience and not pushy at all. He even assisted my wife with looking at the ratings for each of the washing machines on his computer. After spending at least 30 minutes with us, we purchased our dishwasher. He was able to organise delivery of the machine, installation and removal of the old machine 2 days after.

The delivery man came as scheduled, it was pouring rain that day and he hesitated to bring he machine up our stairs. This was a bit annoying as we advised Bing Lee we had stairs, which they assured us which was fine. After a discussion with the delivery man, he decided to take it up with my help. Thankfully, the rest went smoothly!

We are happy with Bing Lee, the only thing I would complain about would be the range of stock. There wasn't much selection at the store. When we went to the same store for a new washing machine, they had only 3 or 4 top loaders in stock. However, their service guys are always pleasant and helpful which is a huge bonus these days!

Purchased online for click and collect delivery. Fast, prompt delivery, my order arrived much quicker than the projected ready for collection time stated on the order. I was kept fully informed throughout the purchase via easy to follow email communication on progress as well as a follow up phone call from the store. The collection of my goods was smooth and efficient. Staff were friendly and engaging and willing and able to assist with all my questions. Thank you 😊

Great place, I always shop my electronics goods from here. Big shout out to all the staff members for their outstanding service specially to Khan. Who always stand out from the crowd. With my recent purchase he surprised me with a bing lee gift card which i wasn’t aware during my purchase and convinced me to get the better laptop for my son which in turn made my son very happy. Appreciate very much Khan. You are an asset for your company. Cheers.

Under staffed during busy period
Got what I wanted eventually
Staff were helpful

Ordering was easy, staff were great. Was in and out in a flash. The whole process was excellent. I Ordered a product through eBay and selected pickup. Got email an hour later saying item was ready to pick up. Highly recommended. See you guys on my next purchase

Julie at front desk was very professional and helpful with a difficult returned online purchase situation and she resolved it in less than 30mins. The other staff were just as professional and friendly with another purchase I was making love this store.

I Just want to thank leticia, and Billy for your help with our new washing machine, my mother purchased it today,she was so thrilled with everything, we certainly appreciate the delivery, and connecting our new one,and taking away the old washing machine, we are so appreciative with your professionalism, your curtiousness, and friendly service, look forward doing business with you,thanks again for everything.

I was looking for a new keyboard, George was very helpful in describing the different models available in detail. They didn’t have one that I preferred, so he recommended a model they could order in that fit my criteria perfectly.

It arrived within a week and I’m very happy with the purchase and service received :)

Went in to purchase a smart watch for the girlfriend. Received exceptional service from the young guy - didn't catch his name (sorry mate) who spent a long time explaining all the different features of all the popular models. Very helpful and informative, taking the stress out of deciding for a bloke who doesn't know much about them. I always keep coming back to this store 👍

Great customer service experience. Professional helpful and friendly staff.
Affordable payment options.
Ordered my product & next day was able to pick it up with safe click and collect option.
Very happy with my experience with Bing Lee.
Highly Recommend!

Bought a new tv this morning (Sunday) delivered by 4pm ! By the young sales guy. Knew what I was after totally and too boot helped me by taking not just taking 1one but 2 clunkers too the nature strip. (council clean_up) ten out of ten isn't enough .right Price right store .well done .Bing Lee .

I bought a new TV from this store but unfortunately had a problem with it as soon as I turned it on. They replaced it within the hour!!!

They are fabulous people to deal with and the store has good prices - I know because I shopped around - but price isn't everything!!!!

10 out of 10 Rockdale Bing Lee!!!!! I will be back and so will my friends and ¹family.

Had an awesome experience with George who works there. He helped me twice in 3 weeks getting new appliances. Knew his gaming products, tvs and white goods. Was even able to help qhen we had an issue with the new washing machine. First class service