Trugrade Medical Supplies

Trugrade has been supporting our clients with consumables since last few months. Susanne and team is doing an amazing job with getting the orders delivered within a days time. Trugrade is quite accommodating and easier to place orders when compared to other providers. Trugrade also goes an extra mile to accommodate complicated orders and processes it quickly with no delay. Our clients are really happy that they don't have to wait for weeks to get the consumables delivered.

Trugrade Medical is a highly professional, helpful and friendly group of people. Their willingness to assist and provide support was truly commendable. They went above and beyond to ensure that I received the assistance I needed. Always prompt and thorough.

Trugrade Medical Supplies exceed customer service standards, they deserve more than five stars based on the exceptional experience we have had with Susanne, Verity and the team to date! There was a specific product we were after that seemed impossible to find and Susanne went above and beyond to source it for us at a great price too. All the products we have purchased from them have been of the highest quality and delivery is always super prompt. Thank you for being such a wonderful supplier which helps make our jobs easier too! Team TDC

Trudgrade Medical Supplies, is a very trustworthy company. I have dealt with them for years and highly recommend them, as they provide quality products and services all the time, with quick delivery. There range of products available is huge, please check them out.

I am so impressed by the speed at which this company sends out my orders. I ordered this morning, and it is on its way already. They keep me updated if something is out of stock (rarely happens) and then get it to me without fuss. Visit their website and see their range.

As a SIL Provider I have used Trugrade for over 12 months now and they have always shown the best customer service. No order is too much trouble and they always assist to find the most cost effective delivery for all my clients. The staff are absolutely amazing and also willing to go that extra mile to assist anyone.

I am the Logistic Officer for a Medical Service Provider and have now used Trugrade Medical twice. Once for a pick up order and once for delivery. I have found them to have competitive prices, good quality products and excellent service. My last order was delivered the next day. Very impressed so far...

All staff are focused on providing the best customer experience. I have been purchasing large quantities for the last two years and there is never a request that cannot be fulfilled. Verity and Susanne are an absolute delight to deal with, and are always willing to go that extra mile to ensure they can provide the items in need and within a timely manner.

AAA 5 out of 5 service from the Trugrade team with the products they range (they have upped their stock levels to cater for our individual needs, as we have only just started in July) and do delivery direct to the door wich takes a lot of pressure off the wife and I. It's nice to have a local supplier and friendly too, always giving me the straight answer and not a run around. Highly recommend Trugrade for anyone looking for their product range. Thank you all at Trugrade.

Trugrade are just amazing to deal with! When we email the team for advise or a quote we get almost instant response back. When we need urgent deliveries they go above and beyond. We value our working relationship with the team and appreciate them.

Exceptional service, quick response, great product knowledge, go out of their way to provide samples. So nice to deal with a human being immediately your call is answered. Very refreshing.

When COVID-19 hit and we were looking for assistance with cleaning materials, hand sanitiser, masks - found Susanne and the team at Trugrade. Their customer service is absolutely brilliant. The whole team are so customer focussed, friendly and professional. If you are unsure of the product you need for a particular job, they are a wealth of knowledge about all the products they sell. Thank you all for being so easy and helpful to deal with!

I have a small wellness business working in the disability and aged care sector that requires some medical supplies. Trugrade Medical always have stock available. Wonderful customer service. I always prefer and love to support small businesses in my community. I highly recommend Trugrade Medical Supplies for personal in home medical support or for the larger organizations within the disability and aged care sectors.
Mee Spa Wellness & Beauty

Excellent company to order through with ease of ordering and prompt delivery. Their customer service is outstanding. I highly recommend Truegrade medical supplies. Thank you for going above and beyond.

All of the staff are amazing at Trugrade! They go above and beyond with their service even offering same day delivery!

Excellent service, great product knowledge ,brilliant range of items. It has always been a pleasure dealing with Susanne and the friendly staff at trugrade. I highly recommend them to anyone

SStaff members are amazing. I love the way of service.

Excellent customer service - able to find any product we need to run our services at the best prices. We could not ask for a better supplier. Thank you for your assistance!

Fantastic customer service. Susanne goes out of her way to source the medical consumables we need and prices are competitive too. Many thanks !

Very friendly and efficient staff, went out of their way to get stock delivered on short notice and it arrived on time.