Total Tools Matraville

Bought a nail gun 2 weeks ago, the guy helped me get the right nails. The day before I was at bunnings they had no idea and got a better deal on same product at total tools matraville, great place and extremely helpful staff.

Great service from Gemma (assistant manager), who was helpful and prompt. This branch is large and well-stocked - worth travelling from out-of-area (even if other Total Tools branches are closer).

Great store, friendly and knowlegable staff

Very helpful staff!

Quick and helpful staff

Very convenient and had most of my requirements and had a helpful estimate of when the rest would be in stock.

Bit disappointed in this store, great location but customer service was very average to say the least, was offered no alternative product, nor given an option to get what I needed, if I was a business I’d be bit disappointed being told that there’s no stock and we’re not sure when it will be available. Considering that I was able to get the same product online from your website but not given an option to get it from the store shows me that there is room for improvement with your store. Any other total tool store I’ve gone to in the past have gone above and beyond to find me what I needed or given me an alternative to get the job done. Consider shopping online instead

Stay away, had to chase up my items on backorder myself, i was not contacted upon arrival of my items in store, items were purchased online ,4 staff members stood around me upon collection left me feeling massively intimidated and like I was on trial, use total tools alexandria, forget these I'll not be back