Carnegie Shoes

Chasing Springtime
APRIL 21, 2020
HELP A SMALL BUSINESS SURVIVE BY LEAVING A REVIEW
The World's economy is slowing and many of us have a reduced (or no) income, but we still want to support small business. So how can we do this?

One way to support small business when you can’t afford to shop, is to leave them a review.

Think of all the small and local businesses you've interacted with over the years.⁠
You can leave reviews on Facebook, Google and their website. Or send them an email.⁠

If that particular small business is not doing so well it will set them up for success when the economy picks up again.⁠ It will also cheer up the owner in the meantime!

Speaking as small business owner, I can tell you a good review is one of the most treasured things to get from a customer. Every review is GOLD to a small business!

Customers find reviews incredibly useful too, and they’re one of the most-read sections of any website.⁠ It can make the difference between someone using your business or going elsewhere. And if you're reviewing a product, like clothing, it can help a customer decide which size or colour to purchase - two of the toughest parts about online clothes shopping.
⁠
Read on for information about how to write an effective review; where on a Facebook Page to leave a review, and how to leave a Google review.

HOW TO WRITE A USEFUL REVIEW FOR A BUSINESS

Let other potential customers know a bit about you.⁠
⁠
Before
Give specifics about your situation – e.g. do you struggle to find good skincare/clothes that fit /a hairdresser that ⁠understands curly hair etc.⁠
⁠
Did you have concerns about working with this person/shopping with that brand? What were they?⁠
⁠
During
What was it like to work with that local business? What was your experience of using or wearing the products?⁠
⁠
After
Talk about the results: what changed after you used their product or service?⁠
⁠
⁠I have wide feet and have difficulty finding attractive shoes that fit. Walking into Carnegie Shoe Shop was wonderful. They showed me three pairs of shoes I loved that also fitted. I feel so confident in wearing my new Ara shoes. They’re comfortable, fun, great for walking and go with so many of my outfits.

Just a wonderful and helpful bunch of girls. An exceptional range of the best sneakers.
And the convenience of being local.
And best of All they actually have All the sizes unlike the rest of melbourne..
Thankyou Carnegie Shoes. Saved the day.

Great range and solid customer service. Thank you

Lovely ladies looking after every customer needs. Thank you for your help

Very helpful and lovely ladies.

I was very put off by the experience.
Go elsewhere! Felt very cheated. Exactly the same shoes are 50%cheaper at other shops...

How can one support a small local business when the small business does not support their customers when there is a problem with the purchased product. The sandal itself was fine, but the buckle broke. I hadn't worn them that many times. When I approached Carnegie Shoes I was advised that the buckle would have broken in the first week. Given that I only wore them a few times they obviously have no concept of consumer law and make their own laws. Buyer beware. A very disappointed ex customer.