JB Hi-Fi Victoria Gardens

Wonderful service, was trying to find the Razer Death Adder V2 wired mouse and the nice man told me it had been discontinued but that he would see if they had any left over stock in another store, he called around and got one sent over from NSW. I was so happy because it was a gift. Thanks so much dude!!!!

Absolutely stellar service from Luke at JB Hi Fi Victoria Gardens! After being caught up in the Optus outage, and the ensuing frustration, I could not speak highly enough about the customer service I received from Luke. I felt like I had stepped back in time to when Customer Service was first and foremost. Luke was patient, knowledgeable, delightful and sorted out all my issues whilst taking my personal circumstances and needs into account. He delivered, he followed up, he made me feel important and valued. 5 Stars is not enough for the example this wonderful young man sets for others. I will be back Luke! Thank you so much for everything! Dianne

Alan is awesome - great to converse with and he has helped me on multiple transactions with a smile, including purchasing multiple different gift cards across multiple transactions across multiple days and with price matching.

Manager runs a good shop.

Outstanding customer service !!
Got stuff pre black Friday, they refunded every amount i paid extra as they guided me about the 14 day policy (Ashle/shane were brilliant), despite that I never purchased from them (bourke street). Whereas the original store had such a nasty staff !!

Kaitland 5 stars thanks to your incredible customer service (10-09-22). She was extremely friendly, answered all my questions and even helped me by providing a better suggestion than what I was originally going for. Everyone else were friendly and helpful as well.

Steven did a excellent job in trouble-shooting my notebook-cable. Truly value-add service. THANK YOU so much! and keep up the good customer rapport.

I came here and bought elden ring they were nice and the staff were quick.

Staff is really helpful and kind. They do price match and provide the best discount.

After such bad service at Elizabeth street jb hi I decided to vic gardens and was served by Dev, and he was so so sweet, informative and lovely. Best customer service.

J.B. has all your electronic needs covered and if they don't have what you need, they'll either order it or advise you of other possible options for to find exactly what you're looking for.
They also do great deals, match prices or offer better deals if they can. And they have a great range of electronic products in all categories.
There staff is both professional, approachable, and knowledgeable. J.B. is a well known brand that has been in the electronics business for over 20 years. There products are great quality and trustworthy. I thoroughly recommend J.B.

Awesome customer service from all and especially Alistair who went over and beyond to fix me up with a new phone and helped transfer data from my broken phone

Staff member noticed us right away and was very knowledgeable. Got a good price for the brand we were after. Great shopping experience, will come back.

The store design very compact but full of goodies..from 💻 laptops,smart TV,phones gadgets and it's like you surrounded with technology the staffs are pretty helpful and you Always get a bargain.

For starwars black series fans they gots some hidden gems

I bought a phone at JB Victoria Gardens, and it was a great experience all round. I went at a quiet time and I got lots of help from the young man (Chennis? not sure, but from Nepal). He was informative and helpful and patient. Well done.
Update: the phone was a bit problematic and Jenish and Luke were super helpful over several visits. Six stars.

I was just browsing, but the service was really good and the lad said he would price match for me. I used to work in electronics and I can't fault the guys at this store.

Juliana was absolutely amazing, she helped me get the best quality laptop for the best price. The first laptop had some issues so she price matched me with a better laptop and reset it infront of me and cleaned it. She was amazing and i am absolutely impressed and amazed at her customer service

5 stars for Bradley for being so incredibly flexible and patient with our complicated purchase. Excellent customer service compared to other branches. Highly recommend the team at Vic Gardens.

Kaitlyn from games is absolutely amazing! If you're looking for a good deal go and see her, absolutely astounding customer service and prices.

I really recommend the store, specially the seller Juliana. I had an amazing customer support. she understood my need and offered the best products within the specifications I asked for. As a non-native English speaker, she was very patient and very helpful.