Petbarn Hawthorn

couldn't find this in many stores, and Petbarn Hawthorn was kind enough to hold one for us to pick up! Also gave some great advise. Thank you!

Thank you so much to the beautiful Alex for her great customer service!! Alex went above and beyond to help me with my toy poodle puppie!! Evie and Bella love there oatmeal shampoo and conditioner!!

Awesome experience at Petbarn Hawthorn today! The whole team were so lovely and helpful, but especially Maddison :) Can definitely recommend this store to anyone in the area for your pet supplies. I will be coming back!

Positive experience as always at Petbarn Hawthorn/Auburn. Helpful staff and price match. Also easy parking and assistance to put purchases in the car 😁

Very helpful and supportive people here, really appreciate as first time dog owner.

The team and stock at Petbarn Hawthorn are both great.
You'll get what you need for cheaper than pretty much anywhere and with great customer service.

If they haven't got what you need, I'm sure they'll be able to get it or find something just as good if not better!!

Our 2 Ginger boys (cats), love them because they supply them and if we're not able to get there, they also have delivery that seems to only take an hour, depending on the time you order.

The people who work here are so nice and cool! I wish they were my friends

Great and friendly team at Petbarn Hawthorn. A wonderful experience. Highly recommended.

Helpful staff - found pricematching savings.

Had a great experience this morning, the staff member went above and beyond to help out with putting on a new cone for my energetic puppy. Had much more professional and helpful experience here than I got from qualified vets at RSPCA. Thanks again will be coming back

We are always greeted with a warm smile, and the team is very friendly, polite and helpful, providing excellent service. My puppy Chanel is very happy when we shop at Petbarn, we wouldn’t go anywhere else! Chanel and I give them 5 stars of course!

Excellent and friendly service, particularly from assistant manager. They price match too. My go to now for my dog’s dry food. Pet Stock nearby also good but Pet Barn beat them on price.

Lovely old building, went to get dog collar/lead, plenty of options and very helpful customer service about which type of lead for the type of dog.

Best Petbarn shop! Friendly staff members!

Friendly staff who always offer to carry heavy items to the car. Good range or products and competitive prices.

Extremely happy with staff services. Very helpful with particularly price matching.

I recently tried out the same day delivery service from Petbarn Hawthorn and was delighted by delivery within an hour or so. Delivery wasn’t quite correct but no issue for the store when I called, who then sent out correct item without delay plus added a treat pack for my dog. They have certainly won my future business. Many thanks 😊

every staff member is super helpful, within a month they set me up with dog food that my very fussy dog absolutely loves and they helped me with a harness that is the right fit for my dog. They are very knowledgeable and very friendly. Iam a regular customer because of this.

The staff have always been super lovely and helpful. This is the only Pet Barn store I like. They make you feel welcome and wanted and their sales are fantastic. I normally don't like going to Pet Barn, I never find the staff helpful and the product range is usually like any other chain. This is the only Pet Barn I actually like and their stock is often things I've not seen before. I highly recommend you drop by if you have a chance, you won't regret it! (But your purse might)

I did a click and collect order and the customer service was fantastic! I mentioned to Gill (manager) that we had a new puppy and she answered any questions I had and gave me a puppy guidebook. Will definitely be returning!