Astra Walker Concept Showroom

I had an exceptional customer experience at the Paddington showroom. Justin truly exceeded my expectations by ensuring my order was completed within my tight timeframe. His dedication and effort were truly remarkable.
While the taps they offer might be on the pricier side, the unique and distinct designs set them apart from others in the market. If you're seeking that distinctive touch, it's worth considering the extra investment. Go and see Justin :)

Our old hand held shower head broke and needed to be replaced. When we spoke to Astra Walker, it turned out the specific colour of the shower head had been discontinued. The staff were excellent and spoke to the factory to determine whether they had any left over stock or the closest colour from their existing range.

I recently contacted Astra Walker after sales/service with a request for a replacement hand held shower. I'm a cleaner and had dropped my employers shower, and chipped/cracked the ceramic handle. The service was excellent, communication was quick and efficient, replacement posted. Could not recommend them more.

Excellent service and support with a great product. Finally a business beyond an internet model where the staff know their product, add value to being included in the process and deliver as promised.

Great people to deal with. Keep up the great work. Great products and knowledge.

visited showroom late on friday afternoon. Vanessa was very helpful.

Products are beautiful, and the after sales service exceptional!

Purchased our shower head and paid an arm and a leg for it for it to only slip down and spray water onto the wall. After speaking with a rep who advised me to use an Allen key to tighten it it still continued to droop down. Not only is this shower head rubbish but it is extremely noisy and the water sprays out in all different directions rather than in a standard straight stream.

Any normal company would
Offer to send a replacement and take the broken one back but no, not Astra and Walker. We ended up having to superglue and silicone the attachment to keep it in place.

Never buy again. ABI all the way