Orbit Fitness Equipment - Joondalup

Great people here, they were all so helpful and professional on the couple of visits I was there. This is definitely the place to go for all your equipment, support an
d advice.
Thank you for making my purchase work so well! I love my new equipment!!!

Definitely recommend you see Brad and the guys at Orbit Joondalup for great advice and customer service!

I visited Orbit Joondalup a few months ago and before my visit I was curious about exercise bikes for weight loss, but I was concerned about discomfort and price. I also felt a bit self conscious about my weight along with my lack of knowledge and was worried I'd be judged.

Brad was brilliant, he put my worries at ease and took my concerns into consideration, patiently letting me try a lot of different machines while explaining the differences and answering questions.

I settled on the 'Shuriken' and Brad even put it together for me while giving advice about how to use it as a beginner.

I've been very happy with my bike and can't thank Brad and the team enough!

Picked up a small weight set up in store and the staff were fantastic and informative.
Go see them for some great deals

Have purchased many items over the years and the level of service and professionalism is always excellent. Many thanks

Could not fault this place, from the super quick response on their website, to attending the store, the customer service was outstanding!! Prices were reasonable and staff did what they could to get me the best deal. Installation of items from Jacob was seamless and I’m now ready to go with my home gym! Service with a smile is the absolute least you will get with Jacob, expert product knowledge and great advice received for my future training. Will definitely be returning.

For years, Orbit Joondalup has unfailingly offered impeccable customer service; my experience there yesterday was no exception. The guys were welcoming, warm, efficient, and helpful beyond all of my (high) expectations - they're an absolute pleasure to deal with. Orbit's equipment is well-priced, well-made, and durable. With its atmosphere of genuine friendliness, competence, and knowledge, as well as its high-quality products, Orbit is a perfect local business for our city. A big shout-out to the guys who truly went way past the call of duty on my behalf! Thanks so much! Cheers, Pam

Great service from Brian. Happy with our purchase.

Great bit of kit, and helping me stay in shape. Great service from Brian at Orbit Fitness. Thanks guys

Wonderful store! Very happy with the service and products 😀

Flawless service from Tim when I had an issue with a gift voucher when placing an online order. After using the available online messenger service to contact Orbit and query my issue, Tim responded and asked for permission to contact me by phone. I received a call almost immediately, and the issue was resolved over the phone. Tim also then arranged for the items I had ordered to be available at the Joondalup store, rather than me having to pick them up from Gnangara, which was the option I had selected when placing my online order. Highly recommend this store, both for product availability and the excellent service.

Always great customer service, thanks Brian!

Brian was great was very informative on what was the best fit for what we needed

Went to Orbit yesterday on recommendation and the guys were wonderful! Polite, respectful, patient and nothing was too much.
They even helped unpack my purchase and get it into my tiny impractical car 😄. Thank you Orbit Joondalup!

Great service , extremely helpful and knowledgeable.

Cannot recommend Liam highly enough to anyone needing fitness equipment.
We purchased a Nordic treadmill from Orbit Joondalup.
Liam knew the product range and assisted us through every question we had over two store visits and follow up calls. He was very helpful and patient. He negotiated excellent prices for us and organised quick delivery.

Thank you,
Cynthia & Andy

Great shop, great service

Fab customer service. Guys know their stuff!

I had a great experience here at Orbit fitness Joondalup, we were taken care of by John and i couldn’t recommend the shop more!

Friendly good service and advice

Thank you very much to Aiden and Sam who helped my mum out greatly yesterday. She was very thankful for the time and effort, and exceptional service you put in to helping her and explaining how to set up her new piece of equipment.