Adult Sinsations Super Store Osborne Park

I came into store with something in mind and Abby really helped me make the best decision ever!! She’s so lovely and I felt so comfortable. Will definitely be coming back!

Came in today with my partner and had such a great experience Abby is really amazing and has great knowledge on all of the products, the store was really nice as well !! :-)

If there was a 0 star option I’d use it. Product issue aside, iv not dealt with a more condescending person at any shop before. The girl that helped me yesterday was very polite, but when I brought in the product today (unopened and still in the bag from yesterday) because it wasn’t what it looked like from the box and not at all what I thought I was actually purchasing, the girl behind the counter couldn’t have been less helpful. Instantly rude and not even just defensive but aggressively condescending. I can understand policies in a business of that nature, but it wasn’t something that could have even been used in an unhygienic way even if it had of been opened. The box had been packed in store in the exact same way it was returned, some logic was necessary but even when the staff member or “little minion” as she called herself, called her manager, she may as well have told her manager to just shut me up in plain English. I got passed a phone and told there’s a sign on the desk which says “choose carefully, no refunds for change of mind” which I couldn’t find anywhere on the front desk and wouldn’t exactly call it a change of mind…it was the wrong product. All together just a shocking experience, giving a new place a chance!