Toymate Highpoint

A great new addition to Highpoint Shopping Centre, Tómatelo gas a geat variety of toys for young and old.
Staff are friendly and helpful, the ambience is very bright and colourful, with lots to see, with a playground atea for kids.
Definitely a must go to place.

My favourite toy store in all of Melbourne. It has a large range, that allows me to wander and let my inner child run free. The staff are so very polite and friendly. I really enjoy simply browsing in this store. If I had the money, I would be poor with a house full of toys and collectibles. Hahaha.

Such a fun, big and bright toy store. Caters to kids (and adults!) of all ages. Huge shoutout to Eta, Leila and Alex who were all super lovely today. Definitely worth a visit and I’ll definitely be back !! 5 stars ***** ;) x c

Took my USA visitors who wished to purchase some Lego for our grandchildren to Highpoint Toymate. Wow the customer service by Geoff was the best l have received in quite a few years from anywhere. Toymate this will mean that any future toys WILL be purchased from Highpoint.
Well done Geoff. & thanks!
Regards Gary.

Dreading the Christmas shopping trip to Highpoint but Toymate was a welcome relief. So much variety of toys for all ages and great pricing specially on some of the nerf and hot wheels ranges.

Very good customer service.
TJ has been fantastic in assisting us in buying a stroller today. She is very helpful, friendly and able to give us the best price.

It has always been fun and enjoyable visit especially for kids as they have provided an area for kids to play while we can go around shopping.

Isobella went above and beyond her job description, to help us find some Pokémon character, she showed us a pic on her phone, to help us identify what we were looking for, a present for my partners son, thanks she is a credit to your business👍👍

What an amazing addition to Highpoint Shopping Centre. This store is absolutely amazing- huge range of toys and brands, plus prams, cots, all baby needs etc, such an impressive variety and the prices we noticed were excellent, and some great sale items too. Will definetly be back, so impressed with this store and all the goodies we could buy for our young son! Staff were also very friendly and the store is spotless, highly recommend.

Collection is better than Toy World. Teams are very friendly and eager to serve whereas at toy world staffs are mostly busy chatting with each other. Recently bought some toys at Toymate and I was struggling to carry them. The staff who served me offered me trolley and put the toys inside. Can't recall her name but staff like them makes a huge difference. Definitely ill go and shop there.

During my visit to toy-mate highpoint I recieved amazing service from a attentive co-worker named ‘Alysha’, she assisted me in finding the best birthday gift for my son being helpful and understanding during my search for the perfect present!!! The service of this young-lady was 5/5 stars being professional, friendly and overall amazing!!!

Flynn and his team has been amazing. We have lost our child’s water bottle during our visit last week. I was purely trying my luck by emailing the support team whether they can help me pass on my request to the Highpoint store as it was a sentimental item for my child. Within same day I receive an email from the support team to confirm they have passed on the message and within the same afternoon the team at HighPoint contacted me that they have kept the water bottle aside ready for us to pick up 😍
If this customer service is not #1 who else will
On our initial visit we were aL ready amazed by the shop. The selections were huge. You even get to sit and relax half way through why your kids playing in the play area! What a smart idea!
Well done Highpoint team. Keep it up

Don't know why there are so many poor reviews. This store is incredible! It is massive and has everything you can think of/need and prices are great.

Nice toy shop at Highpoint Shopping Centre. There is a small play area to entertain the kids while you look around at all the toys too. Its a great place to shop for and with kids.

Had a fantastic experience in the store today workers are very helpful.
The store is well kept and very clean. I'll definitely be doing my gift shopping for kids here from now on

Absolutely impressed by how good the staff is at this store. I have been here twice and they are always friendly and always helpful!!!

Can't recommend them enough!!!

Selections

Outstanding store, staff and enormous range of toys. My son and I had a great time in there looking through the aisles. Our new favourite toy store in Melbourne.