Australia Post - Mosman Post Shop

I had problems with the door to my PO Box.
They quickly repaired the door so it would open properly.
They are kind and considerate of the older customer.

Fantastic local post office. The staff are always friendly, efficient and helpful and the post office itself is conveniently located. Highly recommended!

The early parcel pick up from the back door is awesome. The guys are really friendly and hard working.

Happy staff who always go out of their way to help.

Service provided as expected.

Good customer service.

Good

This is a fairly small post office, so when I came the lines were really long. They have all the services you need though, with a small card selection if you're like me and forgot to add a card to the present you're sending overseas! Be warned that parking is a bit of a challenge on the streets of Mosman. You're better off settling for the first spot you see and enjoying a stroll there.

Not sure why so many negative reviews. They've always been very polite and helpful. Perhaps the staff have changed?

Good service, but you can wait a while if you decide to go during peak hours.

Be great if u published opening hours!

Not that great, staff are generally helpful but I'm giving it two stars because they used to always leave parcels at the door but when they changed to 'sorry we missed you/your place isn't safe' leaflets and the number of times I've had to go over and deal with them just to get my package...

Came in this afternoon and there was a female staff member yelling at a male staff member at the other end of the counter to ‘Copy the email over!! Just copy it over!!’ and laughing at him, in front of a dozen customers. It’s not that hard to be kind and patient. The walkway where all the PO BOX are accessed and the main entrance to the shop, as well as the PO BOX room out the back, always smell like urine - surely this can be cleaned, given the amount it costs to have a PO BOX.

I always am as to the lack of staff at this Post Office. There are always long queues with people bringing in large bags of mail and multiple parcels. It is time to hire more staff.

Had an oddly rude interaction with Bernie. Some customer service training wouldn't go amiss.