Poolwerx Ocean Reef

From start to finish the service to replace the old pool drum was done quickly and with no hassle for me. I was kept in the loop at all times and the work was done faster than I was expecting, given this time of year. Ivan provided some welcomed suggestions and guidance. The pool is looking better than it has in years so I'm definitely going to be relying on Ivan's expert knowledge to keep it looking this good.

I bought a new home with an old pool and I got Ivan to check it out. He found $4,000 of issues which we got off the purchase price. The $200 fee paid for itself many times over!

Ivan is the best pool guy in the Northern suburbs his knowledge and workmanship are second to none!

I get my pool water tested free every month by Amy, always helpful and doesn't try and sell me loads of unnecessary chemicals. If you do buy chemicals they are slightly more expensive than the big places like Bunnings but then they are not charging you for their service.
Would highly recommend to support this local business.

I’ve used Poolwerx Ocean Reef on a number of occasions for pool pump and robot cleaner repairs and have always found them great to deal with - prompt, reasonably priced and quality workmanship. Highly recommended.

Ivan did a fantastic job of installing a Heat Pump at our rental property in Currambine. They were very knowledgeable and communicated really well. He also did a service on the pool and liaised with the Electrician when the install was being done. When it turned out that I did not need one of the quoted items, Ivan did a refund which I would never have picked up. I have left the management of my pool to Poolwerx!

Zodiac Chlorinator failed just after one year - I took it back to the pool shop in Claremont where I purchased it, thankfully it was covered under warranty. However, they would not exchange it, instead sent off an email to Zodiac. I contacted Zodiac after a week of hearing nothing. It would have been cheaper for me to purchase a new cell rather than wait. See photos of my pool below. Ivan of PoolWerx in Beaumaris was prompt at treating my pool, came when he said, tested all the equipment and swapped over the damaged cell for the replacement. The team in the shop are always helpful and polite. I will not be going anywhere else in the future. Green pool after one week of no cell, Clean pool after 4 days.

Ivan was extremely helpful. He made time to come out and talk through what I needed to get my pool back to swimming condition and performed all necessary work to a fantastic standard and very reasonably priced. Highly recommended.

Ivan is extremely responsive and provided great cost effective advice for a heat pump that works great with my pool setup. He and his team were flexible with the install and did a very professional job. Amy in the shop always provides good advice to keep everything running. The family is happily swimming in September. Highly recommend.

It is with pleasure that both myself an my wife want to let everyone know how good the service and support is from Ivan, Amy and the team at Poolwerx Ocean Reef.

Recently we have needed to replace our coordinator cell, and get a new pool blanket. Ivan and Amy have really helped us out in getting us sorted with our needs. I have to say that they go the extra mile when it comes service in the shop, and with after sales support and service. They are very professional in how they go about their business, great customer service.

If I could give them 10 Gold Stars I would without hesitation.

Thanks Ivan and Amy, and your team.

We had our chlorinator and controller both fail. Went and spoke with Amy and Ivan in store who gave us a quote on the spot. Replaced with a new Vapure system in only a few days. Very friendly and efficient staff on site. Great company to deal with.

Ivan did a pre purchase Inspection on the pool when i purchased my house and was super thorough looking after my interests, even when faced with challenging sellers.
Post purchase have engaged Ivan and his team both in the shop and at my house and always a pleasure to deal with. Great team, great service!

Fantastic customer service from Ivan & Amy. Ivan replaced our chlorinator within a few days of assessing the pool and was very friendly and efficient. I would highly recommend Ivan & Amy's business and we'll be using them as our pool people from now on. Thanks for your great service :)

Bought a heater and new pump for our pool from Poolwerx Ocean reef, nothing was too much trouble. From consultation to design to installation and backup service has been phenomenal. Thanks to Ivan, Amy and Dale for all of the above and their courteous manner in the shop.

I just had my swimming pool pump, filter and chlorinator replaced two days ago. My experience with Poolwerx Ocean Reef was positive and very satisfactory. I usually maintain my pool on my own but had to reach out for help with this bigger job. If anyone without a regular pool service is looking for help with their pools, these guys are definitely worth your shot.

Ivan, Dale and team from Poolwerx Ocean Reef have done a superb job installing a heat pump on my pool, new pool blanket, and generally getting us going and into the pool. They have delivered what and when they said they would. And not only that, but also predicted what the system would do on the pool down to the temperature it would hit and the hour it would happen--clearly they know their stuff. I'm very happy to support these locals. Thanks!

These guys are top notch . Always friendly and knowledgeable when they come around , great with dogs and kids which is important as I work away and so my wife feels really comfortable when they call … they do a great service and talk you through all your pools needs .. also if we ever have an issue or question regarding the pool we just pop down to their shop in Beaumaris and they are always happy to share advice and help in anyway they can Great local business ….very happy

Ivan and Dale have installed a new pool heater, chlorinator and air jets. They finally have my pool in good working order and all with a smile. They are responsive to text messages and emails- always leaving updates informing me of their arrival times and dates. I will only ever use Ocean Reef PoolWerx moving forwards.

I have been coming to Ivan and Amy for years now and they always provide a top quality service! He helped balance the chemicals in my pool so it's safe for all my kids and my husband to splash around in! Can't wait for my next service! :)

I have enjoyed great service at Poolwerx Ocean Reef for many years.
Ivan, Amy & Dale always provide good advise.
They know their stuff!
Over the years they I have got them progressively update my pool system.

I am a Fellow of the Chartered Quality Institute and a lead auditor of quality performance and I have no hesitation in recommending them.
David Ingham

I have dealt with Ivan and Amy at Poolwerx Ocean Reef for some time and have found them to be very informative, have great customer service skills and are highly competitive. Scott who services the pools is highly skilled and is a great asset to the business. I have absolutely no hesitation in recommending this family run business to anyone looking for a pool company who will always give you excellent service.