A W Smith & Sons - Home Timber & Hardware

I received top customer service today from David, who had the product knowledge of the building materials that I needed and gave me a discount on 4 items because they only had the smaller size in stock so I had to purchase double the quantity, which would have been expensive. I was very impressed by this since he didn't have to give me a discount. I had gone to the other hardware store in Leongatha first and the person didn't seem to have the product knowledge and didn't try to offer me a discount when they also didn't have the larger size. The salesman just said that it was going to be more expensive. I have received excellent service from David previously. He knows his products and he goes the extra mile for the customer.

Hi
I was in the shop today in the nursery section. I received assistance from a lovely lady called Rhonda. I have not seen her before and she was amazing ! Very knowledgeable, helpful and a lovely sense of humour !! I hope she remains there for many years to come as she is gold!!

Knowledgeable staff and a great range of timbers in the Woodyard.

Great product range and great service. I have been a costumer now for more than 10 years. The 10% discount for members adds up on big projects.

Great place shop local, great prices on anything garden or hardware needs give them a try.

I really like this store. the staff are friendly and helpful. There are two sections - one for the tradesman and the other for the garden. Great range of tools and plants. See sue or sharon

Great range of tools that beats the pants off Bunnings and other stores. Always find what I need here. Staff always available and helpful.

Always very helpful and friendly, especially the garden section.🙂

Great staff, can help uou with any problem, recommend a certain product for us which turned out to be a winner, absolutely recommend

Great service and friendly staff. Always happy to help and lend advice if I ask a question about projects

Always very helpful and go beyond the norm. I am very grateful for your professional service.

Great customer service ,service with a smile
Very helpful good selection of products
Good parking

They go beyond to help you
Steve in the yard was fantastic. Quick polite and effective

The staff are friendly & helpful, & answer any questions that you have.

Very friendly service, more personal than Bunnings.

The staff are friendly and knowledgeable. Very supportive of learners

Friendly helpful staff and plenty of stock.

Great service and products over the past seven years.

Good service, they had the timber I needed.

Easy to find stock, friendly staff.