Vista Case (The Journal Shop)

Had to share this fantastic experience with Vista Case🙌

I recently ordered cases for my MacBook, Kindle, and iPad, and I've been a fan of Vista Cases for a while now. My old cases were still in great condition, but I wanted some fresh colours for my new gadgets.

Here's the kicker: I accidentally ordered the wrong sizes for my Kindle and MacBook. 😅

But here's where it gets awesome. I reached out to their customer support team, explained my blunder, and guess what? They're replacing them with the correct sizes, and all I have to cover is the postage. 📦

Talk about stellar customer service! Way to go, Vista Cases - you've definitely earned my appreciation. 👏

#CustomerServiceExcellence

Yesterday I received the cover for my Paperwhite kindle. I couldn’t be more pleased with the quality; design; and fit of the cover. I had an issue with the delivery timeline. Jacky responded promptly to my email and resolved the matter. I would highly recommend Vistacase.

Was looking for a kindle cover for my Mrs came across 1 from vista case and got to say the product looked brilliant and price was very reasonable was in constant contact with jacky Lee regarding delivery arrived in time and packaging was great to sum up great product great service and wouldn't hesitate buying more 👍

The product is beautiful! I got a case for my kindle oasis (2019) and it fits perfectly. I had it personalized with one of my favorite lines from ASOUE. There a slight chemical scent but not too bad. The quality feels very nice. It took about a month and half from the time I ordered till it arrived in Mexico City. Overall I do recommend.

Gorgeous cover!

I purchased a cover for my Macbook and love it. Perfect fit and very nice to the touch. The Journal Shop were quick to contact me to confirm the details of the device was correct and I received the cover quickly. Highly recommend.

Happy, 10 out of 10. Great value for money. I made a mistake in ordering the wrong design for my MacBook Air 15”. I contacted them and they were able to rectify this. Best thanks to Jacky!

Very impressed with the service. I had ordered the wrong size case for my Ipad. Jacky ensured I received the right size and with prompt delivery.

I ordered a custom cover for my iPad using an original painting and am very happy with it! I received superior customer service from Jacky, and the cover was packaged in a very professional manner. I am so impressed with the quality of the cover and am so happy to be able to see my painting each time I use my iPad. I highly recommend Vista Case and will visit again for all my cover/case purchases. Thank you!

I just wanted to say a huge thank you for my recent purchase. I usually don't do this but felt I needed to in this instance.

I loved that I could select a laptop case from such a wide selection. There was so many so it was very hard to decide but picked one that stood out to me and looked good. I also selected a keyboard protector and this will be the first time I have ever had one.

I am so impressed that I ordered on Wednesday and my products were delivered today (Friday). I also love that you are an Australian company and the packaging that it was presented in was awesome.

I will have no hesitation to recommend you products to others and just wanted to let you know that you have made me a very happy customer.

This item was dispatched on time from Australia and I was notified of it’s travel progress every step of the way. I was delighted with my new kindle paper white cover when it arrived and on request it was personalised with my name.

Were proactive in checking if I had purchased the correct case. Great customer service.

I bought a Kindle Cover. I love it. It fits perfectly. I bought one with a painting on it and it looks exactly as it does in the photo.

My MacBook Air M2 premium cover arrived. It fits LIKE A GLOVE. The pattern is VERY nice and the material is of high quality. So easy to snap right on the top and bottom of my laptop. Cover does not add weight. Customer service is dependable and follows through to help resolve any challenges during the delivery process. Highly recommend The Journal Shop and will definitely shop again.

I have nothing but praise for the entire purchasing, fulfilment and user experience. The Vista Case website was well presented, lots of cover options to choose from (I selected two for a Kindle Paperwhite SE), the order arrived the same week, came in a really fantastic plastic packing case (best I've seen for such goods, can't rate this more highly and the thought put into it), no damage, excellent and robust Kindle fit, so couldn't be happier with the experience. Would give more than 5 stars if I could, as some serious thought has gone into this business and what is delivered.

Extremely happy
Love my new Kindle cover and am recommending this website to everyone! Fits beautifully, arrived quickly and above all, looks amazing! As a bonus, it was even much cheaper than buying the standard covers available and looks so much better.

Top quality laptop cases. In particular the ones you can make using your own photos. Great variety of products too. Sell many other cases, covers and accessories for all assortments of devices. Fast delivery within Australia. Have bought a number or items from them for myself and gifts and never had an issue.

Very impressed with my new iPad 11 inch cover! Great quality! Well worth the money. Service was great. They get back to you quickly if you have any questions. Would definitely recommend this company!

I have an OLD SCHOOL Kindle Paperwhite (Gen 3, 2013) and the original case was literally falling apart in my hands, but finding a new one was proving difficult. This one is PERFECT! It's adorable & functional & the fit is snug while still allowing me easy access to the charging port and the power button. Plus it arrived within 10 days of purchase (even with international shipping during a pandemic). I couldn't be happier with this purchase!

5 Star Everything!

The case I purchased is of excellent quality. The print is perfect, the personalised text is exactly what I requested and the customer service was outstanding. I was sent an email to double check the model of my laptop to ensure I had chosen the correct one. Also, the case was delivered promptly and packaged well. I highly recommend purchasing from The Journal Shop.

Accidentally ordered the wrong case, Vista offered me a heavily discounted deal on the correct case and sent it out asap. Very happy with the outcome and the kindle case is great. Thank you!