Altronics

Tina Heracles.
Hi I'd like to thank John (Big John) at Altronics Springvale store for his excellent service and on the mark identification of the correct cable I need. I was so happy that I came back and purchased another one for a second TV. John was kind and patient - I wasn't in the best of moods after being given the run-around at another store.
Thank-you John for your expertise - I wish there were more of you around!
Tina.

They mean it, what they say. Friendly customer service and expert advice. Plenty of electrical items. Good and reasonable place to buy your electrical needs.

Big John (Springvale office) was extremely helpful and went out if his way to assist me with my query and purchase yesterday and as i am writing this review the purchase has been delivered - next day! Wow thats what i call customer service - thank you so much - Mal

Spent time last week with Big John at Springvale which was an excellent experience overall. He helped me with a selection of tools especially the T2418A 80W soldering station - which I purchased on the day. As someone who works in marketing I appreciate the time and effort that John put in and the consequential expenditure was justifiable! Unrelated by name yet similarities in nature were identifiable through work and personal interests - good to see other Greek's in the field!

Brett , John and Nick fantastic bunch of blokes. Very knowledgeable courteous . Highly recommended.

Well the store manager spent a good deal of time with our CCTV camera problem. Very grateful for the information and very happy with the new camera from him. Thank you very much. Good old fashion service at this store. I did travel from Broadford Victoria and would do it again. Ivor

Big John was the most helpful in my need to replace the antenna for wireless mic receiver .
He did an order from WA which I received next day. What service.
Repair complete.

Springvale store: Great service today. I came in to pick up my online order which wasn't quite ready, but that was my fault for not waiting for a call to say its ready. Anyway, two customers were already being served when I got there, but I was acknowledged almost immediately and then a third worker was called out from the office to assist as it was getting busy. Shortly after that, not one, but two of the workers worked as a -team- to fulfil my online order without delay, and apologised. They were friendly and helpful. Everything I needed was also in stock. Thanks guys. Jason.

My son Braeden and I went there today to buy parts to upgrade our XBOX 360 console.

We had a list of parts which were all in stock

The person that serviced us was polite and very helpful 😊

This was my first time here and I gotta say this place was awesome.

I'm working on a project and this place had just about everything I needed! And not to mention, the service was super friendly!

Highly recommend this place!

Great service & helpful staff

Came to buy some cables from a local business. Great service, didn't wait long and the guy got me what I needed. Will look to buy from here again first before looking at JB or anything! 1/4 of the price of the big retail stores too.

Been there for first time and been amazed by products and by there customer service. BEN was really helpful and I would recommend to promote him to a manager. It's Loyalty this people brings in from customers going to give you sales more than products...

Outstanding customer service. The staff here take pride in their work and have helped me a great deal each time I've visited. Knowledgeable and friendly staff on the floor are a credit to the company. Thank you.

Great store plenty of parking and great staff. Brett is very knowledgeable and helpful.

Friendly staff great service

They are not always the cheapest on everything, but if it's more than one thing you're after it is often quicker and with delivery costs on top , often works out cheaper in the end to go to Altronics. Huge variety of components for both DIY electronics as well as Hacker work. They are almost never out of stock. Easy to get to on Princes Hwy , plenty of parking and staff are always helpful in finding things for you. Unlike other stores catalogue is free.

Good product range and great service, me and my father were helped by Hannah at the Springvale store and she was great! Super helpful and patient

Very helpful with our enquiry. Definitely will be back for any electronic needs.

One of the very few *real electronics stores, all good gear, no fluffy plastic junk toys, knowledgeable staff and good prices. Highly recommended for when you want "the good stuff" in DIY electronics.