United Petroleum Kinglake (Pie Face)

Always pleasant polite staff and service of late. Not sure why all the bad reviews, it's a service station people, you're not going there for a sit down lunch.
Fair enough the air hose could be fixed and especially since it's the only servo for a 10min drive. Hardly worth a 1 star review though.
Keep improving guys and majority of the time your service is great.

Clean neat site. Fully stocked and well maintained. Good affordable coffee with $1 still when prices gone up elsewhere.

We meet at the United Servo when our club goes on Adventure Motorcycles rides in the area, always found the staff to be nothing but friendly and helpful

Nice and clean, lovely friendly staff. Would definitely drop in again next time I'm passing through.

Great place for petrol prices and have special in store as well. Service is great and not waiting long.

Great fuel. Much better for your car than the vegetable oil you can buy at the supermarket down the road... 10/10

Really good customer service 👌

got everything i need...prices are reasonable too

Strange having such a large petrol station pretty much in the tiny village of Kinglake. New, modern, decent clearance for vehicles towing very large caravans with nice level exit and entry points. There is a large concrete apron adjacent to the station where I've seen large buses towing trailers able to pull over for a break. Prices are higher than off the mountain as would be expected. No toilets here which seems crazy as they also have a Pie Face restaurant serving food onsite. There are public toilets across the road as well as a double Electric Vehicle charging station, one of 3 in Kinglake.

Great local petrol prices compared to other stations around Whittlesea, Murrindindi and the Yarra Ranges. Also consistent good service for a servo. Other reviews mention a faulty air hose but just checked my tyres and if this used to be the case they have now replaced it with a fully functional one. Thank you customer facing staff at UP Kinglake - we appreciate you!

Very friendly staffed and always stocked with supplies for the whole house. Only downfall is they petrol always seems to be a few cents higher than off the mountain

The shop is well stocked but everything is a tad pricey. New shop fit out, heaps of space inside and out yet no bathrooms. Staff were friendly.

Good

I am a Kinglake local and for the most part have watched the service at this petrol station go consistently down over the last 10 years. The straw in posting this review for me was going in and been greeted by an attendant on a phone call, not even responding when I said hello, nor saying thankyou, goodbye or anything at all after the purchase.. They just continued to talk over the top of me on the phone. Not that this service is acceptable anywhere (I'd lose my job being on my phone at work, let alone while talking to a client/customer), but you're in a small town, act like it.

Can't call yourself a service station if the air doesn't work. Air hose has 4 or 5 sections plastered with electrical tape to patch holes. I attempted to fill up my tyres and the machines was throwing error codes. What do you know.... there was another leak in the hose. Advised employee of the leak and if they had any tape to fix the hose. The lady said I would have to buy tape and fix it myself....

I'm am a local to kinglake, and this would have to be one of the worst petrol stations around at the moment, definitely wouldn't call it a service station as they don't provide much of a service.
Gas pump wasn't working for about 6 weeks, then once it was so called fixed, it would stop pumping after every dollar, guys respones was (its better than nothing).
They have stop stocking the shelves and ordering certain things to save money, (actually they told me that also).

I will do everything in my power to never use a united petroleum again..... very disappointing

Not open 24 hours at all..!!
Unbelievable that this place would leave my friend (a woman) stranded outside in the cold at 1.30am with the attendant refusing to come outside for 2 seconds to allow her to put air in an almost flat tyre to drive 3 minutes up the road..!!
1 and a half hours later when RACV roadside finally gets there, the tyre is now completely flat, and she’s up for almost $200 for a new one a week out from her birthday...
Shocking service to do this..!!
Only giving 1 star to write the review, but really deserves minus 500 stars..!!
How would you feel (the attendant working early am 8-11-19) if it was your mother, wife or daughter left in this position outside alone with no help like u did to her..??????????