Aesop Perth City

I hope I have the right location, Hay St Mall. First time at the store today. Fantastic service from the lovely young man who served me. I wish I had got his name. Suggested products that would suit my needs, plus gave me a couple of product samples to try. I will definitely be back when I'm in Perth again. Addit: it was a very hot day, the lovely young guy offered me a glass of water before I left the store. Absolutely wonderful service.

My favourite place to buy these great products. Great ambience, wonderful staff member who knows the products so well but is never pushy. Keep up the great standards!

Just went in to check out some products because the store smelled so good as we walked past. The lady was extremely polite and helpful, gave us a bunch of samples and let us smell and use some of the testers. It's such a nice store and I almost feel bad for not buying more products.

It is a small space but it holds everything you need.
The young lady working at the counter (I have a bad memory, she did tell me her name) was amazing. As soon as I approached the door she had given me her full attention. I am a novice when it comes to skin care so I told her about my skin problems and she put together everything I need from lip care to face care to body care. I am so stunned by the service I received today. It wasn't dissimilar from the service I receive when staying at a 5 star hotel. From friendliness to cleanliness to aesthetic. She even walked me out of the store, I felt like a celebrity😂 I had procrastinated so long in visiting the store and I really wish I had of stopped in sooner. PS. The products are awesome too.

After explaining to the staff that I'd accidentally broken the pipette from my favourite serum, they took my details and said they'd send me a replacement. I received a call the next day from the store offering to replace the entire product. It's rare to find customer service of this level, where the employees genuinely care about your experience. Couldn't be more grateful for their professionalism and customer care.

Had the best in-store experience, last November, with Millie who was so incredibly kind and patient, entertaining all my questions with flair and a clear understanding of Aesop's products.

Thank you, Millie!

The lady who assisted me was really nice and helpful , i didnt get her name tho , the products are really good as well

Went to the Aesop St George's terrace in Perth. The lovely staff member named Milly (I may have the name wrong) was so helpful and kind. Definitely the kind of experience that makes me want to come back.

Great balance between up selling and advice. Products are all fantastic!

I love this shop,very friendly and kindly staff:) The staff listens to my worries and offers what suits me. The scent of the shop is very good.

The service exceptional and the gift was received with great joy.

The girl who work in the store is really kind and sweet

Great service and despite not a super big store. Are well stocked.

Awesome service from Jack. Knowledgeable and super friendly

店員さんが親切に案内してくれ、お茶のサービスもありびっくりしました。オーストラリア生まれのブランドだけあって、日本にない商品もあり、値段も少し安く買えます。

所有店员都非常友好有耐心，他们对品牌有深入的了解，我喜欢aesop不打折，这样我就不用花费时间和精力去关注折扣信息，只管买就可以

店員のお姉さんがとても親切丁寧に接客くださいました。日本人の方は是非こちらの店舗へ！！

服務好

種類多