Pandora Innaloo

Really excellent service morning 13 May - two staff members are invaluable asset to the brand - helpful, patient and knowledgeable.

Kavita was incredible, she got excited with me while choosing a gift for my niece and was so knowledgeable when offering advice! Please make sure she gets acknowledged for her customer service

I visited the Innaloo store on Sat Feb 4th 2023, at about 4:55 pm with a general enquiry about ring sizing. I figured it’d only take a second so I’d be out in time for them to close at 5pm.

I saw there were two staff members on, (one younger dark hair and with glasses and one a little older and with long wavy brown hair) serving two customers already. I thought perhaps I’d just come back another day as I did not want to hold the staff up from closing on time.

After a few minutes of waiting, I was greeted by the lovely lady with wavy hair who not only answered my question happily but also offered to size me even though it was now going to be past 5pm. She insisted, even when I suggested it was certainly no issue for me to come back another day.

She also politely told the original customer she was serving (who came back in the store again after leaving) that she’d have to wait to be served as she was now currently helping me.

I was so very appreciative of her spending her precious spare time staying back and helping me and prioritizing me in that moment.

Because your staff member was so helpful and attentive I ended up buying a few different sets of jewelry, to take advantage of a special deal she had informed me about. Again, all the while staying back well past 5pm.

Being a manager in customer service myself, it was so refreshing to have someone go above and beyond with their service to please a customer. Staff like this as extremely hard to find and I really wanted to pass on this feedback. I have shopped here before and always had good service but this was amazing service. To that particular staff member: (I’m sorry I didn’t get your name) but thank you so much for providing me with a fantastic experience, you are an asset to Pandora and I will definitely be coming back again soon. The four stars for Pandora, and five stars for you.

My partner and I were served by Breanna today, she was just amazing helping us out to find the perfect gifts when we really had no idea what we were looking for, she was friendly and patient with us making suggestions and trying things out. Awesome customer experience, we will be back here when more charms are needed, 😉

I had a very pleasant experience today thanks to very helpful and patient Amber and Claudia :) definitely satisfied with my purchase and will be always happy to come back

warm color shop and excellent service

Very good customer service experience. The staffs are very friendly. We changed something that is faulty. Lucky we had the receipt.

I visited Pandora Innaloo this morning and got served by the lovely Monica. She had a warm and bubbly nature. She was very helpful with assisting me with my return and my new ring purchase. Left the store smiling and can’t wait to stop by again soon :)

I went there yesterday and omg, Yvone did such an amazing job! I am so happy with the customer service, she is friendly, lovely, the way she talks to customers is just amazing. She is also thoughtful about everything. The best experience Ive ever had.

Been to Pandora Innaloo Many Times And Always Been Greeted With A Welcoming Smile. When You Have A Wife And A 21 Year Old Daughter You Can Never Run Out Of Ideas To Buy And Add To Their Collection Of Charms And Other Jewellery. They Always Continue To Come Out With New And Amazing Things To Buy. Great Service Thanks Heaps. Merry Christmas And A Happy New Year To All.

Monica from your store is such an asset to the Pandora team!! She is super friendly, helpful and kind especially today when it was super busy and chaotic. Monica was so professional, making sure to tend to everyone with a smile and positive attitude. I loved coming in today and will DEFINITELY return again! Thanks again Monica, you were amazing!! ❤❤

Every time I walk into this store, I leave as a very happy customer. Felicity (salesperson) is very helpful and has served me on a few occasions I have made purchases. Excellent service overall!

Breanna has been wonderful, great help picking out something

This pandora shop's staffs are all very nice to customers.i don't live in this area, and i don't live close to this area, but if i want to buy some pandora earrings or pendants, i always come to this pandora shop. The staffs make me feel comfortable and welcomed.

This place is amazing beautiful jewellery gifts for all ages. Friendly staff who are only too happy to help.

Friendly and super helpful staff.

Great service, beautiful jewellery, smallish store but still has such an incredible selection

Happy with this beauty happy customer nice staff

Staff are great and helpful

Wonderful staff and beautiful jewellery