Australia Post - Footscray Post Shop

I had a Wonderful recent experience at Australia Post. I originally went to the Australia Post at Yarraville, who were brilliant at processing my passport photos. Unfortunately, they couldn’t verify my documents and I was sent to Australia post Barkley Street Footscray. Even with 15 minutes before closing the lovely dark haired Asian lady with long hair tied back, who wore glasses, ( apologies as I forgot her name) was only too happy to do this for me with the biggest smile on her face and lots of positivity. I was really blessed with this experience!!!

Sue is a wonderful lady.Very pleasant and helpful.Much appreciated

We went here for Keypass ID, everything was smooth and quick. If you go there by 12 noon you will be able to pick up your ID in the afternoon the next day. If you go earlier around 10AM, ID will be ready on the same day at 4 to 4:30PM. Thanks to the indian lady who assisted us.

Jivanka/Jojo from Footscray AusPost is an angel!!! She was so helpful to me today when I needed to send a parcel to a friend in America. She didn't have to go to the lengths that she did to assist me with finding the best delivery option/parcel box. I was in the post office for about an hour during the lunch rush and she made my stressful experience so much easier. Thank you Jojo for making my day. I am often taken aback when people are so nice because it can be rare. You are a kind soul and I wish you the best with everything you endeavour to do!

This outlet is normally not too busy and you even if there is a queue you get seen relatively quickly. The auto tellers where you can do simple transactions yourself are great and the parcel collect service is amazing for apartment dwellers

The best in the west using them for over 25 years unbelievable the best customer service ever god bless them even moved house but still travelling all the way to Footscray post office will never go any where at all if I could I would give them mor than 5 star

the service is always amazing, especially Le in particular. she is always smiling and her service is always 10 out of 10. Def coming back!!

Been coming here to drop my bags parcels for 1 year cause they do great service and really look after you.

As efficient as they can be, considering the stretched resources. In and out within 30 mins despite the line going out the door. Cheers to Bill for the service.

Went in today to sort out my passport renewal - super helpful and friendly staff.

All the staff are friendly and helpful. There are sometimes queues if you go at busy times, but they're never too long.

quality service. staff retrieved my parcel without having to wait in queue

Thankyou to the 2 ladies who helped me with the WWC forms. Both amazing. Thankyou for all you did.

the staff are lovely and will always help. Great customer service!

Good service