McDonald's

This is my 2nd time coming to McDonald’s Berwick and I’m so impressed with the service of Kai. He was incredible friendly and was so accommodating. It was so refreshing having such friendly service and he should have some serious reconsideration because that type of service is very hard to find. Massive thankyou to the team at Berwick McDonald’s and shout out to Kai for his incredible service.

Worth 5 stars for the coffee alone. It's almost impossible to buy a good black coffee I'm Melbourne, yet this place did it perfectly. I'm actually impressed.

I went through the drive through and I for once had a great experience, they were fast and efficient. The young girl, I think her name was Kaylah or something along the lines of that, wow! She had great customer service and was very exotic, she was absolutely beautiful and had such great manners. Thank you Maccies.

Dartagnan Rozycky, was very good, always polite, my mother struggles with English he always takes time to serve her. Once I also had a flat tyre and he came out to assist, absolute legend

Really impressed by their staff and friendliness. The young ladies working the Saturday shift were honestly really great.

Very friendly place, but staff could pay more attention to waiting customers

Awesome service, the lady at the front desk is very polite and generous.
This one fancy Macdonalds.

Jess is super helpful, took her time to listen and explained varieties to me..wow, such a superb customer service skills. The team here knows what they're doing and they do it well. Thank you.

Always have nice experience there .

I overheard the manager patiently deal with elderly lady that requesting to book the area for their function. I applaud the amount of professionalism that she shown on that day. Food is ok, McD standard. Small counter only.

Nice interior & decoration. Very friendly staff.

This maccas store has the best staff and food. Not all mc Donald’s are the same. These guys are always top quality for me.

Really well-run. Staff are well-trained polite and on the ball. The Manager is evident on the customer side of the counter frequently -so customer-focused, specially helping the older customers with their touch-screen orders. The staff were smiling, friendly and helpful. Very impressed!

standard maccas, neat branch

You know what you are getting, it is normally pretty good.

We came here today.. The lady in this photo pretty much convinced me we need to move here.. Your staff are amazing. And I'm so happy we got to witness someone who truly loves their job. Even the lady who bought our food was amazing.

Never thought I’d be rating a fast food restaurant so highly!
The service was extremely quick considering the lobby and drive through was packed and the staff where lovely, although you could tell straight away they where flustered and new, they definitely didn’t fail to impress :)
The food was fresh and hot although I didn’t receive serviettes its not too hard to politely ask for extra ☺

Keep it up Berwick Maccas!!

This McDonald's was.
Better than I thought.
Walked in and was greeted by a Very happy Lady.
Who served me straight away.
Not your normal McDonald's experience.
Very clean and tidy inside.
Plenty of seating very relaxed environment.
Definitely going back.

Came in today for lunch and was served at the front counter by a very helpful lady. Unfortunately I did not get her name she was really happy and buzzing with energy and even cracked a joke when google pay decided it didnt want to work and I had to resort to the physical card. She also was buzzing around helping people without the remote order counters as well. Really good service and a great asset to this restaurant.

Lot of place so that I could work there while my car was getting serviced in kia
I got a charger also which made thing extra sweet.