Witchery

I have only shopped here a few times but as I get dressed this morning I'm feeling grateful to the assistants in this shop. I don't have a flat stomach anymore and I was not sure about a long skirt I had tried on. I talked it through with the women working that day and now 6 months later I'm dressing for work feeling really smart.

I just had an online conversation with Celeste with regards to my account and reward points. I was unaware they had an expiration date. She very kindly explained this to me, and then reinstated my points. Extremely professional and also kind.!! Well done to Witchery for employing such lovely staff.

I had a great experience here today, I ran in as an appointment was pushed back at a salon near by I admittedly looked like a bum in grotty leggings and a single but I was treated far from it. The lovely peena (spelling?) Helped me around the store and showed me some of their lovely new things and set me up a change room to try on everything, ended up buying a fair few lovely items and was really happy with my experience at this store. I've never been a massive fan of witchery but their current collection is great and this stores service is incredible so I will definitely be back

I called from WA chasing a specific size of these amazing velvet pants and Pina was so friendly and helpful. What fabulous customer service!! She went over and beyond to help me. Pants sent to my choice of store in WA. Thank you so much. Love your work. 👏👏

I was greeted by Mel in such a friendly way and she was so happy to offer her help to spruce up my wardrobe. The other girl in store was lovely as well, and Mel was just amazing, thoughtfully choosing items that suited my taste as well as my body shape. Thank you so much ladies!

great service from tina @ moonee ponds store. staff was very helpful and friendly!

Very friendly, helpful and knowledgeable staff. Definitely ask for help from them!

Great range at the Moonee Ponds store

Disappointed staff here weren't of the usual high calibre Witchery is famous for. Seemed inconvienced when I politely asked for another size. No follow up. No smiles. Bad day maybe

What a pretentious ordinary bunch of personel they have working here, no assistance offered with items or in change rooms and questionable the way staff carry themselves yelling to each other across the floor space just boganville central.

Sadly, for Witchery worst customer service experience. The ladies are too busy talking to each other to provide any level of service to their waiting customers. Actually left my items and walked out. I’m sure Highpoint will be happy to receive my patronage.

Terrible customer service by a staff member. Enjoyed shopping at witchery until this very moment. Employee should be ashamed of herself, the worst customer experience I have had in any retail store. Never shopping at this store again, and will give this feedback where necessary.

Way to over priced for what they try to sell