Bevilles Jewellers | Epping

Incredible, amazing, great customer service,
I would love to explain my beautiful experience with this store!!

my friend and I went to the store with my expired warranty watch which I brought from a different Bevilles store over a year or two. I went just to check if my watch can be fixed somehow (my watch was working, it just got one crystal misplaced, so shape wise it didn't look as beautiful as it used to be.

When I explained the issue to the staff member ( he was a male and unfortunately I cant recall his name) he said" I will get you a new one!" I got super excited, I replied that "the watch warranty is expired", he said "yes, that is ok", and his amazing service didn't stop yet he is like "currently the watch value is $65, back then you brought it for $120" so he is like" can you please pick another watch or you can get a refund of $55".

It was an unbelievable experience as all I was expecting is that my watch can get fixed and I can pay for it because I used it for about 2 years and its warranty is expired, however what happened was I got two new watches instead.

So Sorry for the lengthy review, but I thought to myself that this has to be mentioned here to show how wonderful and great the store is!! I appreciate the service once again and it always brings a smile to my face when I wear one of these two new watches.
Best Regards,
Farah :)

If I could rate higher on service from Mariana I would! Wow! what an amazing, kind, beautiful and most helpful young lady! She went out of her way and above and beyond with helping me find the perfect earrings. Thank you so much Mariana and Daniella, Bevilles should be very honoured to have you as staff!

We brought in a slightly damaged piece and the young lady that helped us was amazing. Not only helped us make a small repair but gave great advice. Then we got another nice addition all stemming from the marvellous service. Great job

Jessica is so friendly and helpful. She is such a smily face all the time and so kind towards customers

Marian you are legend beautiful girl great customer service ❤

Visited Bevilles Epping and had the most awesome experience.
Grace was there to assist us with our purchase which we thought would take quite a bit of time but after her asking a few questions to find out what we were after and with her product knowledge she made this experience very easy. Grace made us feel very comfortable with her bubbly personality and happy attitude. Thanks Grace!

Wonderfull store and stunning friendly staff especially Sarah. Thank you

Great service very helpful and knew what they were talking about so very pleasant ladies nice to have met them

Fantastic selection of items. Very helpful and patient staff. Excellent prices. Something for every occasion.

I absolutely love this store ,has always something new across the jewelry range quite often go in don't always buy something but the things I have bought for myself and my wife we love .
And the staff are absolutely amazing so warm and friendly and don't push you into buy anything no pressure which we like .

Excellent stuff amazing costumer service and prices highly recommended

Great customer service especially one of the sales girls Jasmine helped me choose the perfect gift

Beautiful friendly staff, got a bargain for the wife

Great customer service and fair pricing!

Beautiful lady at the counter! She was very helpful!

Lara amazing service and great help thankyou once again

Good prices and friendly staff.

Wonderful staff, very helpful. 🤗

Great range

Great customer service.