Sydney Tools Garbutt

Getting there was a bit confusing if you miss the service road. After that nothing but 10s.
Parking great. Inside if they don't have it you don't need it. Thomas my salesman was nothing but professional in helping me with what I wanted. Definitely outdoes bunnings.

Went in the other day and sergi hooked me up with an awesome deal with a welder kit. His knowledge and experience made my decision to buy a new welder an easy one. Keep up the good work sydeny tools and sergi.

Big thank to Sergi and the boys for hooking me up with a grate deal that blew most of there competition out of the water. Excellent customer service and communication. very friendly bunch. cheers guys 👍👍

Joshua was very helpful and knowledgeable with our questions about the generator we ended up purchasing from this store. He also had great information on the uhf issues we are currently experiencing with our new GME unit. Would highly recommend this store as they have very friendly and attentive staff. We couldn't remember his name when we went back the next day to purchase the generator, but Aaron was able to help us out when we described Josh. Great service and competitive prices!

It was recommended to try this store from several people due to the exceptional customer service received by Aaron Sergi. He is always professional and provides care and attention to detail when assisting his customers. He has extensive knowledge in all departments and is always happy to help which is rare to experience in this day and age. I would recommend anyone to go in and ask for Aaron personally for any tool needs.

Went to Sydney Tools in Townsville and did not expect to get the service I received. The staff made me at home and walked me through the giant showroom and enthusiastically answered all of my questions (which were many). SERGI was the staff member that I want to thank for the exerience. And not only him, all the staff were amazing. I can see that the staff are a tight crew and has each other's back. I actually had a great time and look forward to going back after I save up some more pocket money ;)

Experienced a confusing situation where I was charged more than the agreed upon price. This was rectified quickly and proffessionaly and resulted in a great deal for us.
Very happy.
Highly recommended.

Had an issue with some in store pricing, but team followed up and got it sorted. If you have concerns or issues, raise it, they go out of their way to make it right. Good service and happy with outcome and price. Walked out with some new toys 👍

Thanks to Liam for his exceptional customer service. Nothing was too much hassle despite the late night and he went out of his way to ensure we got all the tools we were after.
His knowledge of the tools was exceptional.

Needed something from the shop, walked in the door, greeted straight away. Told the bloke what I needed, walked me right to it. Was in and out in 30 seconds. Brilliant service.

After having issues with a generator we had purchased previously, we contacted the store and they swapped out the generator for another one as we were working 4 hours away and could not afford to wait for warranties etc. Highly recommend this store with there back up service.

Sergi absolutely smashed it for us today. Really helpful. Ended up walking out with more tools than needed but cant complain as got a great deal

Great range and excellent customer service, I bought a 18v Angle grinder for a great price, couldn't be happier. Thanks

I spoke to Alex instore today & was greeted by the best customer service I've ever received at a tool shop. The deals here are unreal & unbeatable.

Sergi was amazing! Had a pressure cleaner that needed repair he sorted it out that day! Couldn’t be happier with the service

I can't thank Sergi and the guys enough for their excellent customer service and wide product knowledge. I was given great advice and they spent time to help me find what I needed. Thank you, Highly recommend!!!!!

Good parking, good gear, good prices, great service. Alex sorted out a customised freight solution to suit my situation and get my business on track.

Great store and excellent staff
Everyone down there are always willing to help and a special shoot out to Gerran who went above and beyond to help me and gave good advice.
Thanks Gerran 👍

Has a good range of tools with good discounts. Special events also

Great service and advice listened to what we needed and provided me with options.