Prouds the Jewellers Hervey Bay

My son and I were looking for a particular piece of jewellery for his wedding. Rachel could not have been more helpful and she was also happy and kind.
We were so impressed that this kind of service still exists in the Frasercoast. We had no interest given to us at Maroochydore and other areas. People have got to realise that one good act will keep someone coming back and spending more...which keeps businesses open and people employed.
Thanks Rachel I would employ you any day. You are a credit to your place of employment.

Excellent customer service! Quality product. Shop till you drop!

Girls working there were cheerful and very helpful. I was looking for something special for my daughter's birthday, she was delighted with the choice. Thanks Prouds 😁

I did the typical Dad thing and left my Christmas shopping to last minute, I called these guys in the hope that they had something to suit. Unfortunately they did not, however, the customer service that I then received was nothing short of amazing. Tiarna, who informed me that they were unable to help, then left her shop premises to a neighbouring jewellery store, to ask them if they had what I needed. They did! Thank you so much for going above and beyond Tiarna 👌

Yesterday I had a great experience at Prouds Hervey Bay. Jessica was very understanding and did everything she could to help me exchange a watch for my granddaughter. Shelly the store manager was helpful too. The after sale service was excellent. Thank You

Massive shout out to the amazing Jessica in the Stocklands Hervey Bay store. Sensational customer service when I went in to buy a chain for my sons 18th. Awesome work Jess. Thank you.

Always great and friendly service. No pressure to buy. Just focus on you being happy with your purchase. It's just like visiting friends. Thank you ladies. ☺👏👍

Absolutely wonderful service.
Purchased a chain for a pendant which I didn't have with me, the young lady had the expertise to know what I needed. Thank you it was perfect.

Love going to prouds so many pieces of jewellery and staff is always nice and very helpful with all questions

Very welcoming staff... always lovely and and very helpful..

Service Ok

Good as it gets

OK service

Below average.

Don't open at 9am happy to take my business elsewhere