Australia Post - Griffith CPA

Their hours of operation do not seem correct. Says they close at 6.30pm but it seems they close before that. Will be glad to alter this review is that amend their advertised opening hours. There is no sign of their Hours on their door/building either.

Unbelievably rude staff with an 'I couldn't care less' attitude to service. There was no organisation to their customers' parcels which were left in a pile on the floor. I've been there a few times when Aust Post has tried to deliver a package and I wasn't home (even though a few times I was, but they never knocked or even came to the door) and left it at this PO. So after taking the time to go there, they claim that they didn't have it and to try Manuka. So off to Manuka. But No! No package there. Back to Griffith and yep, there it was on the floor. I was the one that spotted it. If this was an isolated incident then I would put it down to bad luck... but this has happened twice and all my other dealings have been with the rude and incompetent staff. Red Hill is not much better when it comes to courtesy.

No one is answering the phone and they have important documents tha I have paid express postage for.

Been there once, very rude staff.

This has got to be one of the worst CPA's Post Offices in the country. Australia Post needs to do a serious investigation in to the mismanagement of mail that occurs here, as it borders on breaking postal law.

To add to the list of terrible experiences here, I had a parcel that said it was awaiting collection at this location. After 3 individual visits to the Griffith CPA, I was told on every occasion that my parcel wasn't there. Even after correspondence with Australia Post who had conducted internal checks and confirmed it was there, I was still told by the workers here that it wasn't. The eventual solution to this issue was that Australia Post had to go in and find the parcel and redirect to another Post Office for me to collect.

This place is beyond a joke and needs to be operated by new management or shut down by Australia Post ASAP.