Sibnet Electronics

I had an issue with a seized Samsung Bespoke Jet vacuum Slim Action brush head. Vacuum is 5 months old and under warranty.
Samsung instructed that the faulty head had to be delivered to an Authorised Samsung warranty repair centre for inspection.

Sibnet were the closest at ~35 minutes away.
Easy to find, parking was OK (not too busy just before Easter break), and prompt service at the counter.
Brush head was repaired immediately after the Easter break and delivered to my door exactly 1 week after drop off.

Sibnet - great communication and fast turnaround.

Had a 10 year old Samsung TV with a power issue that I wanted to keep out of landfill if possible. Found the Sibnet team to be super helpful and professional. They explained the chances of a fix vs the cost of a new TV over the phone, then took a look and got it working for a reasonable price. Stoked to not have another throw away appliance. Thanks Sibnet.

Had to take my Samsung Robo Vacuum for a minor repair. Staff very friendly and professional. I received update within 2 days and the issue is fixed. Samsung in general has good customer service and Sibnet is definitely one of their top service team.. Thank you Daniel and Andrew.

Friendly and very knowledgeable. Definitely one of the better trained and professional outfit compared to others out there.

They were very helpful with getting item in and out of the car and clear with pricing and the process.

It's never nice when something stops working, it wasn't their fault, so reading comments here, people need to be fair and not shoot the messenger.

Good job Sibnet, Paul and his team. We'll done.

Great customer service, my problem was resolved very quickly and the Samsung spare part was ready to be picked up in 1 day. I highly recommend Sibnet Electronics. Cheers Jeremy

After having no luck with iCure, who were Samsung's preferred service outlet, I managed to find Sibnet. I dealt with Paul who was super helpful from start to end and we managed to solve my HDMI outlet issue with my Samsung One Connect box. I got a good price and parts were delivered promptly.

Friendly and professional!

Before finding sibnet I was having my repairs done in Rosebury and where it took 3 weeks for them to get stuff done, Sibnet was able to do it in 3 days.

Don't waste your time elsewhere!

Awesome Service from the team at Sibnet Electronics!! Ordered a new Samsung remote control and received it in less than 24 hours also for a great price!!

Great service. Very happy and friendly!

Went there for the Samsung TV repair as directed by Samsung as local agent. The customer service was good, friendly and prompt response.

Totally awesome customer service.
Always friendly and only to happy to help.
Thanks team.

Helpful and friendly service. I used their services in August 2016, and again today, and was happy to find they were still as helpful and friendly as before.

Fixed my samsung tv! Trustable service! Very friendly! Happy girl!

Prompt friendly service. Samsung gold repair specialist.

Excellent service when helping repair my Samsung monitor

Great service, highly recommended.

Excellent customer service and honest!

Great job, friendly service

Quick service

always great to deal with