KIVARI

I wrote a bad review (which I am changing ) because I was unhappy with returns. I got a call from customer service and Charlie was lovely. Now I feel sheepish. My anger was a little unfounded!
The clothes are floaty and summery and Australian. I am pretty pleased now that I can buy them again to be honest.

Had a great experience in store looking for a wedding guest dress. The girls were so lovely, made me feel very welcome and styled me in some great options. I ended up leaving with a few dresses. Great service!!

Amazing and quick customer service from Megan re an online order I placed. So refreshing!

The most incredible label! Not just beaut clothes but also so comfortable and flowy and good quality. My first dress bought here 18 months ago and practically live in still the best quality. Highly recommend!

One of my favourite brands ever. The customer service at the boutique is next level, the girls are really friendly and so helpful when it comes to style suggestions.

The garments themselves are gorgeous, reasonably priced and offering flattering styles. Stunning accessories and leather goods available here too.

Such a lovely fit out too, it's so easy to lose track of time, browsing and dressing up!

My new favourite brand! I’m very fussy with clothing as I am a designer myself. This label has a great range of comfortable and very well made pieces. Very flattering cuts and high quality fabric and finishes. Congratulations to the Kivari team- you’re an inspiration.

Went in store today and was delighted with the customer service provided. Beautiful dresses and store.

I popped into Kivari Freshwater and unfortunately they had just closed on Saturday. the kind lady could tell I desperately wanted a dress and she opened up the store for me and let me purchase the one I wanted, she was so chill about it and easy going, so I bought another dress whilst I was there too ! Will definitely shop here again (within the store hours next time!) Thankyou for your amazing service x

I had an issue with my order and when I contacted Kivari the customer service was excellent (unfortunately I can't remember the name (Annie/Amy/Alice? Something with an A!). My order was re-shipped immediately and stock was sorted through to ensure I received the correct item. Thanks Kivari, I love the dresses - will definitely shop again.

I love this shop such friendly staff that are willing to help you out. I have brought so many items from here I just love alway's looking for the next purchase.

Gorgeoussss dresses! Wonderful customer service.

Friendly staff and beautiful clothes! Great store

Lovely staff member on Sunday. Very helpful.

The customer service was great – I ordered a skirt and when delivered it was the wrong size. They offered a paid return + shipping. I'm just a bit disappointed at the sizing, the XS and S for some of these items run quite large – not sure if I'd shop here again :/

It's so beautiful, but today shame they don't stock sizes 16+

probably one of the worst customer service experiences I have ever dealt with! Rude, don't care! Nope this is clearly stated on the website blah blah they must really not care about their customers. Lady on the phone was so rude and blunt! Almost arrogant! I am actually taken back by how rude she was! Business must be good to treat your customers so appalling that you don't need to provide good customer service. good luck with that. Do not buy if you need to make a return/exchange. Also waited so long for my order to sent! My friend bought also and hers has not even been shipped from a weeks ago!? I hope hers fits! I wish i read the reviews first as I would not have bought!