BCF (Boating Camping Fishing) Lismore

I found the store fantastic. But mostly thanks to Brittney at the counter. She engaged in actual small talk that wasn't about the weather and poked fun at herself which is a sign of a good person. But even that was not as great as what happened when the proce was double what it was supposed to be. I advised i had taken from the marked racks and she went and fixed it all up straight away. I was absolutely amazed and think she really deserves some praise for not only working on boxing day but making shopping on boxing day a pleasant experience.

Excellent range of products backed by great prices and sensational customer service. Thanks

You have a very helpful and competent young employee by the name of Kaleb. It was a pleasure buying a product from him in your store in Lismore today. He deserves to be kept on as a permanent employee.
Yours sincerely Tanya McDonald.

G'day the other day I was in bcf looking for an item and I couldn't seem to find it than this awesome worker offer me a hand such great customer service rowan allen

Big shout out to Clarke who was working on Sunday 30 July. He made my husband's birthday. Thank you so very much for your outstanding customer service, humour and knowledge. Massively appreciated. We'll be back.

Wide variety of outdoor equipment, reasonable prices, good sales, friendly and knowledgeable customer service.

The BEST BCF in the country. I do a lot of fishing and have been to many BCF stores. The staff at BCF Lismore just got above and beyond. A rare thing to see in retail shops these days. Keep up the great work guys!

Excellent BCF with a great team who are not only from Lismore, but a part of the heart of the city.

Went in today. Unbelievable customer service. So helpful and nothing was a bother, didn’t have the item I needed but straight away contacted another store and will get in sent down for me. Thank you team BCF Lismore.

I bought a Coleman instant up darkroom tent at the Lismore Store by Click and pay today. It showed on the Lismore website that there were two available to purchase. I paid online for one of them, traveled to the store to pick it up in person.
When I got to the store I went straight over to the Tent section and met this Lady that was a staff member looking for my tent order. She said I cannot find it in store but I will look out back it might be still on a pallet. She came back to me and sadly informed me that they for some reason don't have any in stock. She firstly apologised and said is there another tent similar that we can sell you to replace the one that you bought online which was really popular. She pelitly said we do want to do something for you and this was our mistake.
She could see I was disappointed, I mention to her that would there be any chance in getting this same tent from a different store delivered to Lismore.
She said with a smile please give me a chance and leave this with me, I will ring around straight away.
Within not much time that afternoon she emailed us and said she has found another one at a different BCF store and when it comes in I will ring you to collect it.
Great Customer Service going above and beyond to satisfy a customer. She really felt bad and wanted to do everything to help me in this delema of no tents in this model being available.
A credit to Lismore BCF in employing a staff member that goes the extra mile with an approachable friendly outlook.

KERRIE CAMPBELL thank you for the great service that should be recognised. I appreciate your time an effect.

30/12/2022

Had a great experience with the staff at BCF Lismore, they sold me a great light outfit and they even put my braid I bought on the reel. I highly recommend that u ask for info. Discounts on things can be found when asked! Cheers guys how to catch some fish 🤞🏻

The manager here is a legend...went out of his way to help and even gave me an extra discount after purchasing online. Professional and friendly service is much appreciated!

The team at BCF Lismore are always so friendly and helpful. Special shout out to Cody who hooked me up (pun intended) with a great deal on a spinning combo! Another positive experience!

Went there to look around for potential items needed for an extended trip next year. The staff were great and did not crowd me whrn I explained why I was there Nd made some great suggestions as well.

So helpful. Lots of variety of the product we were after. Even gave us their phone number incase any hickups with using the product we purchased. Thank you

The Best and most Friendly people work there. Know them for just a while, and you feel like family. BCF LISMORE. All of you Rock.💗

Love bcf for all my boating, camping and fishing needs

Such a great experience buying a tent and a few extra things. The staff went to no end of trouble to make it a pleasure to shop at BCF.

Very friendly staff and a great range of good products.

Great customer service. The staff (In particular Bec) are very helpful and friendly.