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I have purchased a variety of goods from the French Knot website for over a decade. The quality of the goods are true to description and image.
Careful packaging, delivery, and great communication are backed up by excellent and friendly Customer Service.
Reliable 10/10

I ordered 2 cushions approx. a week ago, they arrived without any problems. Also the cushions are so beautiful and excellent quality, better than i expected. I will no doubt become ((have become )a huge fan of French Knot.
Christine

Fantastic service. Products shipped and received quickly. Great communication. Highly recommend French Knot and their team

Wonderful service lightning fast deliveries fantastic customer service love this company deserves more than 5 stars

I've ordered several lovely things from this store despite living in Qld and have never been disappointed. The items always arrive in a timely way beautifully packaged to avoid damage.

Excellent excellent excellent. The product I’m am so in love with. I live in Geelong vic. The delivery and package of my product has been really good. I only had 1 problem out of about 20 deliveries and it was sort out straight away. Very very happy customer and would like to thank them for such a beautiful product

Super happy with the way they handle their enquiries. I ordered a picnic basket on Ebay (14 days ago) which never came as the facture never sent it due to being "out of stock" and did not informed me. I had to request a refund from Ebay and immediately contacted FRENCH KNOT to help out with my order. Within few hours my order was dispatched and at my front door within 48h. THANK YOU SO MUCH !!!!

Had no dramas ordering online, 3 day turn around time. Staff super helpful! I got the metal jug and a round rattan tray - both are stunning. Everyone that has come over has commented on the jug! Great products

I was really disappointed that Australia Post managed to lose the first doormat I ordered, but the nice people at French Knot promptly dispatched me a replacement, and here it is. Nice quality and looks quite nice outside our front door. Thanks!

I purchased the Hampton 4 Person Picnic Basket in Navy & White. I've wanted a picnic basket for years, I've looked at many online and in shops but I've always found the quality questionable. This one 'looked' good online, "but is it?", I questioned. I can say it is! It is as beautiful as pictured in the online shop, and the quality is superb, I'm really thrilled.

If it help anyone, larger plates would be required for BBQ's etc., being a 'picnic' basket, the plates are picnic sized.

I have purchased from French Knot quite a few times and in every case have found the product to be exactly as I ordered and of a good quality. I have always been extremely happy.. Post was much quicker than I anticipated.

Love shopping on this site. Ordered a scarf on Sunday and it arrived today. Well done French Knot.

Bought a vase from French Knot and was worried as it was a wedding anniversary present. I called to check if all was OK and a woman said she'd walk the vase over to despatch herself and made sure it arrived.
The vase arrived in mint condition 24 hours later. I live four hours south of Sydney. Excellent customer service.

Purchased a beautiful mantle clock online.
It was really well packaged, arrived quickly and was exactly what I was after.
Looking forward to buying a few more lovely bits from French Knot Home.

Thankyou French Knot...today I received my Sandpipers..I love them..thankyou for the secure packaging to prevent breakages..They take pride of place on my buffet..

First time shopping with French Knot homes and very impressed with range of choice and quality of chosen products. Super quick delivery, fantastic customer service on an item received damaged :) Thank you

Great service! Cane trunk was damaged in transit and Hannah refunded with no fuss as we also changed our minds about suitability. I wish all retailers would learn from French Knot.

I totally love this place. I’m absolutely addicted 🤗 beautiful products and fast postage. Thank you, French knot

I love this place! Everything that I have bought is beautiful and the packaging is really secure. Great customer service. Highly recommended! Phyllis

Goods arrived quickly
Any queries are answered on phone straight away
Goods beautiful