Independent Living Specialists (ILS) - Warners Bay Showroom

Dylan came to move 2 electric beds from one room to another room in my house today. He was wonderful, very polite, friendly and helpful. Excellent service. Highly recommend Dylan, he is a great worker.

Dylan came and delivered my wheelchair and showed me all the features that I had no idea about, he was very kind and helped fix my broken kitchen chair , great service and very caring young man. I'd love to deal with him again as he was very good at explaining everything I was unsure about, that's what old people need.

Went in today with our OT to get fitted to a recliner and wheelchair. Was assisted by Anton who was helpful, friendly and very knowledgeable. Anton made suggestions that were great in terms of user experience of the equipment. Jess greeted us when we first went in. Jess was lovely and answered any questions, including best place for lunch. Definitely a full service business. We would recommend this service for mobility needs.

Dylan dropped off new wheelchair today. He was so helpful and knowledgeable. He clearly loves his job and we were impressed with his pleasant and professional manner.

Dylan must be an asset to ILS. He delivered the new recliner but went beyond expectations and removed the old chair. A task we were not relishing.
The chair is wonderful and is a welcome addition. It will make life easier.
Sincere thanks.
John
PS Our Fur Baby also endorses the new recliner!

Dylan is very helpful and polite. Very thorough. Goes over everything you need to know. He has helped my client out multiple times now and she is always very very happy with his service.

just received our delivery by Dylan. he was very friendly and
demonstrated our products for us.great personality for this job.well mannered & wouldnt leave till we were able to use the products delivered. ideal personality for this job. nice chap

Lovely young man Dylan came and set up my mother's hospital bed.

I would just like to say what amazing service and understanding my family received at Warners Bay Store!!! Jess and Rachael could not have been anymore helpful and attentive to my Uncles needs. I have worked in the healthcare industry for many years and Warner Bays knowledge and care for clients was above exceptional

Tina was absolutely amazing and super helpful. Tina went to the effort of organising everything whilst I was in store, opposed to other ILS stores, where I was sent away with a number to call. Overall, Tina provided great customer service and was very willing to provide reviews and recommendations. I will be coming back to ILS Prospect, simply because Tina has made it such a welcoming and helpful place!

On Saturday morning, Rachel was immensely helpful, helping me with multiple queries about heaps of stuff, demonstrating bariatric lift chairs with me, a walker, and an over bed table , as well as giving me information about the portable ramps the store deals in. Thank you so much for your time, your friendly assistance, and your professional attitude to my mobility problems. Rosemary

Dylan very competent and polite, very knowledgeable and thoughtful explains everything , shown the workings of the chair and safety aspects
Brian Mason , Sandy Mason Mallabula

Very pleased with Dylan's delivery and setting up of equipment. A pleasant young man.