Stateside Sports Macarthur Square

I shopped at Stateside Sports Macarthur on Friday morning and was given fantastic service. A man named Luke was amazing and extremely helpful. I wasn’t sure exactly what I was looking for, but couldn’t ask for better help and someone more patient enough with me not knowing anything about the sports. Thank you so much to him and Stateside Sports.

On Wednesday I attended the store and my experience was extremely pleasant. I went in there with no intention to spend, with every intention of just having a look around.

I engaged in conversation with Ben who was so pleasant and a fantastic conversationalist. Ben made me feel welcomed in the store regardless of if I was looking to buy or just browsing and didn't make me feel pressured to buy (which is a personal hate of mine), but answered all questions I had and directed me to products he felt I may like.

His service led to me first purchasing two hats, that I am super happy for having purchased, even though I didn't require them.

I left the shop to go and have lunch, only to come back after to try on an Under Armour tracksuit set (Pants, Jacket, Jumper) I was shown by Ben earlier. I was so impressed with his service that I also purchased the full tracksuit, even though I didn't need it also.

Ben's high quality service lasted the duration of my time in the shop and due to the fact he treated me so well when first walking in by greeting me with a pleasant, friendly hello to engaging in a friendly conversation, he is the only reason I walked out there having spent $315.

I would like to let you know that the service received by Ben has led to me now definitely going to return to your store. I can assure you that it won't be my last visit or purchase if the service I receive next time is anything like that what I received from Ben and hope that all of your workers are able to provide to your customers the same level of service I received from Ben.

Peace... =)

A very happy customer of yours.

Best in the business!! Can’t give these guys enough praise. Bit of a mixup with the shipping company but stateside handled it like a pro and kept me in the loop. The product stateside sell..Elite. Big shout out to Ben…walking legend. Thanks again Guys!

Always love going into Stateside Sports Macarthur. The team there is amazing and very helpful when I need items tracked down.

Love this place! I get all my caps here! Great place for basketball merch. Highly recommended.

Shout to the girls at stateside rose and ivory made me feel very welcomed into the store more than likely to return here and buy some more fits

Great range and great price.
Heaps of staff to help also.

The kids range is great also

amazing customer service, and warm welcomes from all the staff members

Great shop for all your NBA attire

Very good service and staff always very helpful and talkative.

Great clothes

Enjoy great banter from the team, also cop stuff I don’t need. That’s good salesmanship✌

Had what I needed

Intrusive and invasive staff. My partner was trying to look at clothes which was located at the exit of the store and the sensor kept going off and the staff kept standing around him and telling him to stay in the store ?? The clothing rack was so close to the sensor, it’s not our fault that the sensor is going to go off… What a very off putting customer service experience as the staff stayed next to him the entire time and kept telling him to stay inside.