The Good Guys Maribyrnong

The staff were friendly and patient. They helped me find what I was looking for. Great selection of home appliances, including top-of-the-range coffee machines. Located close to major roads, and a sizeable outdoor sign makes it’s very easy to spot. I would recommend visiting this store to anyone looking to purchase electronics and don’t have much knowledge about electronics.

Been to this store multiple times for various home appliances and every time I go I have ensured that I find John M to help me with my shopping. He has gone out of his way to ensure that we have got exactly what we needed to equip our home. His knowledge, kind and caring customer support has made every visit enjoyable. Highly recommend you go to this store and ask for John! Will surely go back for everything we need! 😊

Harry S (Sunday 10 March) was incredibly kind, helpful and knowledgeable. He assisted my fiancee and I with the purchase of a vacuum, iron, steamer, kettle and toaster, including assisting with extra warranty where I enquired about it and taking the items to the car. Excellent customer service from a lovely, friendly young man!

I recently purchased a dishwasher, washing machine, and dryer from The Good Guys Maribyrnong, and I cannot speak highly enough of the exceptional service provided by John M. From the moment I stepped into the store, John's friendly demeanour and extensive knowledge made the entire experience enjoyable. He listened attentively to my needs and offered honest recommendations, ensuring I made informed decisions tailored to my requirements and budget. John's professionalism, integrity, and genuine care for customer satisfaction truly set him apart. If you're looking for a seamless shopping experience with top-notch assistance, I highly recommend seeking out John at The Good Guys Maribyrnong. Thank you, John, for your outstanding service!

We received fantastic customer service from Kunal, Good Guys Highpoint. He was welcoming and friendly, has patience and effective communication - clear and concise information provided to educate us on products and policies/terms and conditions. Was honest and trustworthy, and offered follow up to ensure we are supported and feel confident with the product of purchase. Furthermore, Kunal was very knowledgeable with the products - we felt very assured and comfortable with our decision making of purchase. Overall, we had a warm and positive experience with Kunal, we felt very well looked after- we will definitely be back! Wonderful job!

Bought a washer and dryer. Went to the warehouse to pick up my items and two helpful men came to serve me quickly before I even got the chance to ring the doorbell. They greeted me with a smile and took my order and asked me to wait a few minutes.
I thought it would take longer since both items are heavy and bulky but these two boys brought them out quick as the promised and loaded the items in my car with ease and confidence that it would fit my vehicle.
They then wished me a great farewell. 10/10 service!
Thank you Rabi and Tommy for your help keep it up.

We came in looking for a Dryer and was served by Rose. Rose gave us a detailed explanation on the brands, pricing and energy efficiency. She made it a smooth and a joyful experience despite it being on Boxing Day. Thank you Rose for going above and beyond for your customers.

Today’s delivery drivers that brought my TV were absolutely AMAZING. I give this delivery a 10/10, very polite and very professional youngsters. 1/12/23.@1640

Had a great experience shopping here. Special shoutout to Taman who went above and beyond to share his insights on different models so we could decide on the best appliances for us!

Recently came in to purchase a new microwave and the service by Chau N made our day. They were so lovely and helpful!! Highly recommend this store.

Today we bought three stuff from here kien l helped us alot he explained everything very well. His customer service skills are very good. We will again visit this place again

Excellent customer service provided by Kunal M! Kunal helped us out with a great deal and was very lovely even on a busy Boxing Day.

Anjula in the stovetop and oven department was knowledgeable, experienced, positive and we went back to deal with her specifically when we needed a new stovetop. I hope they look after her well there, she was such a pleasure. Sarah and Henri.

I did a ClickFrenzy order for some appliances and got my order confirmation. However there was a glitch with the website and they told me that my order was cancelled.

Decided to drive down to my local GGs for help. The salesperson Daniel patiently matched my confirmed order pricing despite it being 7pm on a Friday night.

Thankful enough to leave a review. Good on ya Guys.

We had really bad customer service experience with Good Guy few years back so haven’t shop at GG for awhile. Decided to try again last weekend and luckily Evan C helped us from A to Z. He was one of the best sales person we’ve dealt with, very professional and accommodating. Thanks Evan, we will definitely shop more often at GG.

Great customer service from the team, I had purchased a few electrical items a couple of moths ago from this store and I had issues with a faulty machine, went into the store and explained the issues and was greeted in a friendly, professional matter and Tony was so helpful had no issues returning the faulty equipment and changing it, thank you! Keep up the good work!

John at this store is awesome. great level of customer service. called him and kept hold for few items and later we went to store to look at them and he spent decent time in showing us the products and gave us some other nice options, literally the whole experience was soo good and we felt we did the right purchase. well done john and i will personally recommend him to anyone who is looking to buy appliances from this store to ask for him and trust me he wouldn't disappoint you.

normally i wouldn't give any reviews but i personally wanted to thank him.

Once again thank you so much john for assisting us.

Cheers!!

Thanks Greg for the help! He helped us get the best deals from selection to installation. He is very respectful and responsive to customer queries.

Thein is the best sales person i have ever met, thank you for assisting us.

Bought a new TV got a great deal and very happy with the service