Australia Post

I always get 5 star service here. Friendly staff, very helpful. Occasionally if I parcel can't be found they text you once they find it. I don't think many people bother leaving good feedback.

To be honest, dont know why there are so many 1 star reviews. My parcels always got delivered home, no problem at all. The only times they are going to the post office would be im not home. And shout out to Betty for her excellent customer service.

Friendly, helpful & patient staff, great choice and all you need even for various overseas packages

I have always found the staff here very helpful and friendly. The queues weren’t/aren’t too bad and I’ve always had good service here. My parcels are usually delivered promptly, but if I miss the mail man, it’s quick and easy to drop in and collect and when I can. I use the parcel lockers at this post office/ very convenient- saves hanging around at home for the parcel delivery person (who is also very helpful and accommodating).

Staff was very helpful and even stayed after opening hours to help us with our packages. Thank you!

First visit collecting parcel despite timing being very busy time staff was very quick , helpful and friendly .

I love the staff here. They are all lovely and very helpful. So many of the bad reviews are in reference to the delivery staff, not those that work in this particular location.
The store has everything you need & then stuff you don’t (but buy anyway!)
Keep up the great work!

Been going here for many years and never had an issue with the staff or the store. Some issues with receiving parcels over the years, but no fault of the branch itself. Reading all the low reviews, it's always about parcel delivery and you sound like angry cucks complaining about it.

After a woeful experience at another local PO I came here and was really impressed. Betty is the most helpful Aus Post staff I have come across. She took the time to help me find the best postage solution for my small business. I really appreciate her patience even though it was busy she took the time to help me and was so lovely throughout the process. Will make this my regular post office from now on. Thank you again Betty!

Not sure what all the bad reviews are about. Been served by most of the staff here over the past 2 years and have never had any issues or faced any rudeness.

If anything, they’ve been helpful and accommodating, particularly the red-head lady with the glasses. She patiently guided me through how to mail some letters with particular requirements, and was very helpful.

5 starts to fix this rating. Came in - got my parcel - left.

Thank you for the professional and fast service, went there to post an international express mail to Hong Kong and it was done in 3 minutes. Unfortunately I don’t remember the name of the lady, but she was very helpful on how to fill in the envelope correctly etc. So thanks again.

I like this post office I always get my parcels, and dockets left at the door, one of the guys there remembers me and is nice, everyone can do their job, dunno why y'all waiting at home for huge parcels like a dingus

GLAD TO HAVE U MASCOT POST

Today I went certify my documents, the service desk is very friendly and patient, and efficient, overall only takes a few minutes.

Really friendly staff, very helpful. Lines can be a bit long but in saying that it’s pretty quick service

Busy post shop! 👨‍👩‍👧‍👦👨‍👩‍👦‍👦

Very good service. Just wonder why all the bad reviews are from?

Customer service representative was friendly and helpful

We bought a cable, Angela was very helpful

Went to apply HRW today. Helpful and friendly staff