Harvey Norman Maribyrnong

On Sunday 11th February 2024 my partner and I went to Harvey Norman - Bathroom Tiles - Maribyrnong and met Ricky Peacock and we called up to enquire on an item. Ellla 900 mm Waterproof Vanity, whether they had any in stock and were in agreement to drive up to their store.

Ricky was a good sales person. He was honest. friendly, helpful and well informed on his products. He looked after our needs, gave us his business card and he’d assisted us to find what we required, gave advice and help us retrieve it from the storage factory at the end of the street and loaded it into our car. We appreciated his kind gesture and were happy to meet him as well. Good job. Impressive. Highly recommended. Thank you.

Ali and Dean were absolutely wonderful. Delivery was on time, they were wonderful to deal with and went above and beyond to deliver our tumble dryer (as a very pregnant person who couldn’t assist with any element of the install). Thank you both!

I had Ali and his wonderful companion deliver some big items this morning - absolutely exceptional service. They were on time, wonderful, so careful and had fantastic attention to detail (very careful not to damage anything). An absolute pleasure to deal with and can't thank them enough for taking the stress out of the job for me.

Bradley & Tuk were awesome professional during a challenging new LG fridge delivery from Harvey Norman. They were friendly & accommodating. Highly recommended.

Major shoutout to Hamza and Omar who came today and delivered the fridge. They were super professional, efficient and did an amazing job and made the whole process smooth and easy! Really pleased with their service. Thank you for your amazing work!

Hi, just had our furniture packages delivered this morning. Very courteous, helpful, professional delivery by Sam and Steve. Both went out of their way to deliver direct to my actual apartment itself very thoughtful.. Thank you both 😀

Ali and Mika were our delivery guys for our replacement fridge. They were lovely people and moved the fridge with ease.
They had a calming nature and consulted us on all the processes.

I recently bought a Samsung washing machine from here. The staff were helpful and we payed an excellent price for the machine.

However, the absolute stars of the show were the two guys who delivered it (Ali and another guy whose name I didn't get). Not only did they arrive early within the given time-frame, but they also gave me advanced warning, then installed the washing machine for me with no complaints and only a friendly attitude, despite me forgetting to drain the old machine and the clamps holding the old one in place being painful to access.

They were amazing and I cannot thank the entire team enough. Have a great day guys :-)

Ali and Emerson delivered and installed our washing machine and dryer perfectly and did it so quick and easy! Extremely happy with their service!

Would like to give a shout out to our delivery driver Thomas & Vincent who delivered our King size bed frame. It was a gas lift and storage bed so we paid extra to have it assembled. Very friendly and professional and they did the job in a timely manner and took all the rubbish with them. Thanks so much to both men!

Ali, our delivery driver, was super friendly and kind. He was gentle and considerate when delivering our washing machine inside. Would buy from Harvey Norman Maribyrnong again for their excellent customer service from start to finish!

Ali and his team worked amazingly to move my brand new 578L fridge up the stairs of my townhouse without causing any damage! Ali was also amazing enough to move my old fridge downstairs for me! Cannot thank him and his team enough for their efforts!!!

Had a great experience with the delivery guys from Harvey Norman - Ali and Dean helped us move our fridge and other smaller goods. Very professional and helpful :)

We just had our recliner couch delivered by Ali and Sammy and both were very professional and friendly. They were both very careful in bringing in the pieces (it all clicks into one) into the house and ensured it was all put in place correctly. We even asked them if they didn’t mind moving an old couch into another room to make way for the new one and it was moved without any hesitation or issue- for that we’re really thankful! Thank you both, Ali and Sammy for the incredible service you both delivered today!

Great delivery and assembly service, they cleaned up and even vaccumed after assembling the stuff. Very professional. Hamza, Parker, Thomas and Junior did a great job.

Vincent and Thomas did a great job in delivering our new Hisense fridge. They were very polite and on time. They even moved our old fridge out of the kitchen and placed it onto my trailer so that I can take it to our transfer station. Truly gentleman. Thank you so much for your help. Cheers Alex

I had the pleasure of experiencing extraordinary service from ALI, the delivery and installation expert. From the moment he arrived, his professionalism and attention to detail were evident. ALI's efficiency in handling the delivery process was remarkable, ensuring that my items were carefully transported and placed exactly where I wanted them.

What sets this bloke apart is his commitment to customer satisfaction. He went above and beyond to make sure everything was not only delivered but also installed seamlessly. His expertise and skill in the installation process were evident, making what could have been a daunting task look effortless. ALI demonstrated a deep understanding of his craft and a genuine passion for providing exceptional service.

Moreover, his friendly and approachable nature made the entire experience enjoyable. ALI took the time to address any questions I had and ensured I was completely satisfied before leaving. His dedication to customer service is truly commendable. He even took his time and showed me how to connect everything for when I need to change anything in the future.

Outstanding customer service from David and Ricky. They went great lengths to get my wall mounted faucet which was on back order. David even called me on his weekend day off to update on the order. Ricky coordinated the faucet delivery date. I am so thankful for their great service and really appreciate the gesture.

Surprisingly great experience, and deals!!

Despite the general negativity about the brand, we had a very good experience here, proving that it is the staff that make the difference in customer experience.

The staff here were very helpful, the store surprisingly has an excellent availability of electronics compared to similar other Retail chains.

Highly recommended for the super staff here!

Ali and Bradley were such great delivery drivers, they were punctual and patient as I was juggling children and a large fridge delivery.
The manner in which they delivered the fridge and took care to install it was very professional and I would recommend these guys to anyone.
Thank you for the experience Harvey Norman!
Anjali