Bing Lee Rhodes

Bing Lee Rhodes is amazing!
I wanted an elegant, efficient & well designed 500L French door refrigerator with glass doors.
Spoke to Keith on Friday & I paid online. They delivered a very good Hitachi model next day on Saturday. They unpacked it & removed all packaging.
Thanks Team Bing Lee.

Good Bing Lee shop with well stocked and lots of staff members were available to serve during my visit. A very special thanks to Kritsana the staff member who serve me, great customer service experience was received 👌 thank you Kritsana 😊 overall a good shop for home appliances. 🏡

Just wanted to send a Big Thank you to Keith who attended me today. He was so pleasant and and informative with the products that I had purchased today. Customer service at it’s finest. 10/10 Thanks again Keith 😀

Keith is very supportive and thoughtful staff. he helps me a lot in arranging delivery . thank you Keith 😊

Great local store that has quite alot to offer in the space they have to work with. Spoke to a few staff who were all pretty helpful. Finished up being helped by Kunal who was able to arrange for me a Miele Washing Machine and Miele Dryer which I wanted to install in my new laundry. The sale, the delivery and installation was all completed to my satisfaction. Will be back to buy the Miele Dishwasher soon.

We bought a DeLonghi coffee machine from this store and received the best price and fantastic customer service by Cindy! Thank you Cindy!! Highly Recommended!

Thanks guys grate work
Ordered washing machine on Sunday delivered and installed on Monday
Love the delivery guys

Firstly would like the thank Keith for everything help helped us young ones pick out the best appliances for our first home. He explained everything very well and showed us the differences between products to ensure peace of mind.

Highly recommend if going to binglee rhoads you speak with Keith as he is your man

Recently moved to AUS and have found much of what we need to set up a new household at Bing Lee! Great selection and prices as well helpful, knowledgeable salespeople. Transactions and delivery have been smooth. The true measure of any store is when something goes wrong - like when our new 75" TV was delivered and we found a huge crack in the screen when unboxed. Called the store and told the rep what happened. Store manager called back within the hour and personally delivered and set up a replacement TV the next morning. Super impressed!!

They were very happy to assist and look up info if they didn't know it. Great customer service

You always get a good bargain here, where they will price match and give you a discount if you ask them. We brought a new Front Loader Washing Machine, and it was $150 cheaper than most stores, even the online ones. Very friendly and helpful staff.

Purchased a pair of nice wireless headphones in June 22. Easy pick up, quick and hygienic process.

Its now mid September and the left earcup has detached from the headband.

I called up my local store in Chatswood to see if they can help, but perhaps due to a system limitation, they weren't able to see my order or invoice. Fair enough, they redirected me to my store of purchase.

I then called up the store in Rhodes, where I purchased it.
Although the do not have the model in stock anymore, they are arranging for another store to help me do a warranty swap.

Truly helpful if you can explain clearly what you're after with the store of purchase.
Excellent service, but will see when the swap is completed!

I had Luke and Michelle deliver my new fridge today. They were absolutely amazing, efficient, careful, kind and quick. I've never had such a good delivery service before from any other delivery services. I therefore would give them 10 stars if I could.

As for the sales people at Bing Lee, I am very disappointed in their sales strategy. I was given the indication that our delivery would be first thing in the morning as I was advised our suburb is usually the first area on the driver's runs, only to learn that was not the case and I waited for 7 hours. This is no fault of the driver as they were on time per their schedule, but the store did not communicate those expectations with me when I first purchased the fridge. I felt the sales team were more focused on selling the fridge than providing reasonable expectations.

Bill at the Rhodes Bing Lee is a star performer.

The dishwasher purchase was seamless. After delivery the mounting brackets for the front panel were not in the box. I contacted Bill (who had provided is mobile phone number on the invoice) and told him of the problem, and he mailed to me a new set of brackets at no cost.

This is what I call going above and beyond for customer service.
Well done.

Great customer service!

Cindy is very knowledgeable and responsible. She helped me find a perfect fridge for my kitchen. I am pretty happy with her service.

I will choose Bing Lee again!

I've been coming to Bing Lee Rhodes for years. The service is always excellent. Kanal and Douglas were very helpful.

I like Troy

Provided me with time, explaining the differences in the white good I was purchasing.

It's been 20 years since I purchased a white good and things have changed

Thanx Troy

1st time buying an item from Bing Lee as I am used of buying all of our stuffs from TGG or JB. The 1st item I got was faulty & the replacement item was also faulty (just imagine how I feel returning to the store 2nd time around for the same reason). I was anxious as I am not really familiar with the service of this store compare from the stores that I used to go. All of the staff are very pleasant to deal with especially Keith who really knows his product. He doesn’t only sells their product but he delivers it with above and beyond service. My complains about the item has been well attended and I was treated with respect and they even replace the 2nd unit with a higher version. As a buyer I feel confident buying from this store as I know they are true to do business with their customers.

Bing Lee Rhodes without a doubt is the best electronics store by far. On each and every occasion I visit the store I receive exceptional service from professional and friend staff. Today was no different and I had the pleasure of having the Store Manager Keith take care of my inquiry. Keith is an absolute Gentleman in every aspect of the word and I can see why he holds the position he does! Keith is a role model to all his staff and more businesses need Managers like Keith.
Thank you Keith for the outstanding service today and I will return to your store in the future and I Highly recommend Bing Lee Rhodes to anyone and make sure you you ask for Keith! 10/10

Bought a TV and a few other items from here and the salesperson Danny was very knowledgeable. Danny helped me choose the right products. He asked if I required assistance carrying items. Recommended for great customer service.