Kim's Dry Cleaning

Great service, excellent prices! Wonderful local business!

Fantastic staff and service from the first time I met them.
Every single time. Super warm. 👌

The Dry Cleaning is to such high quality with my coat returning good as new. Well priced aswell.

Friendly & efficient, my designer jacket beautifully dry cleaned.

The best care with my items and great service!

Excellent, friendly and professional service.

Put jeans in for hemming. Very easy nice people.

I took an item here to be dry cleaned that I had hired out online and was damaged by the borrower. To claim the insurance for the damage caused to the item while it was hired out, I needed to have the item dry cleaned and a description of the damage provided from the dry cleaner for me to send to the insurance company.
Kim’s stated they could provide this report to me before I had the item cleaned, after picking it up I’ve followed up numerous times via phone and text only to be left unanswered.
I’ve since been unable to claim the insurance on this item which has cost me $500 in loss as I’ve had to now replace the item with my own money rather than having it replaced by the insurance I paid to have - simply because this dry cleaner couldn’t give me a simple explanation of the damage caused in writing. I’m super disappointed as this is the first time I’ve ever had something a) returned damaged and b) been unable to get any assistance from a service like this which seems pretty straight forward and simple to do.
Understandably the damage was not caused by this dry cleaner, however if they had been upfront and honest from the start I would have gone elsewhere and save hundreds in loss.