Tommy Hilfiger

The other day I came in to buy my SO a gift and instantly I was warmly welcomed by Ollie, who went out of his way to help me find the right size (from out back) and assisted me greatly in my shopping experience. And Ashley was also absolutely wonderful, and helped me choose the right top. We all had a lovely chat and honestly their customer service alone is enough to make me want to come back every day. They are so kind and gorgeous, great staff.

So to their bosses - well done for choosing such beautiful people to work in your store.

Brilliant customer service. Some of the best I’ve received in weeks. They also had great prices and let me try everything on. Will shop here again! Great quality clothes too of course

Has a great variety of Tommy items

Great product but counter guys r bit slow

NEVER AGAIN!!! Canberra Centre female staff members of TH. Rude, obnoxious, unprofessional!! We are yet to find out why on earth would they be so disrespectful, judgemental and dismissive to their customers. No answer came at the time so we decided to take our shopping elsewhere. Shame that the staff can not receive proper training and curtesy.

If I could give 0 stars I would. 0 Stars for costumer service. My mum went there to exchange something and brought those in a bag. 5 minutes into her time at the shop she had realised she lost that bag. When she asked the sales people for help looking for it they rudely remarked how it wasn't their fault and they weren't all at sympathetic towards her situation. Get some nicer staff please.

Terrible customer service. Got a top for Christmas present no receipt of course all I wanted was to get a bigger size. Guy was so rude trying to make me a lier and the manager was terrible. I corrected the staff member and she said if I’m going to talk like that she would kick me out. I am absolutely disgusted in tbe Canberra city store. They need to be retrained in customer service.

Poor customer service. Walked in and saw three young staff sitting on the back bench all on their phones gossiping.I for one will not be going back there.

Terrible service both staff and manager. They don’t know how to say sorry when they told customer different price of the same product. Actually they stuck the wrong price and confused me at the counter. The way they got back to me like they don’t care whether I buy it 😔