The Cycling Fix

Purchased a Stumpjumper Evo from the guys a few weeks ago and just had the first service/check done. Marcus helped me with choosing the correct fit and ordering and Paul helped me with the delivery and set up of the bike. The guy were lovely and helpful and didn't even bat an eyelid when I noticed that the pedals installed were not the ones I thought I was getting. I think I described them over the phone incorrectly but Paul happily changed them over to the ones I wanted. First service was nice and quick and they called me as soon as it was done. Overall very happy and would purchase from them again.

Paul took his time and gave me the best bike fit I’ve ever had. Sat on the Retul sit bone scanner and we changed my seat and my pain instantly went away. Completed a decent 60km ride with zero issues. Highly recommend.

Amazing customer communications and very efficient in the delivery of products.

One of the few stores that also take the time to explain the small details that most others take as a given.

Highly recommended :)

Absolutely awesome customer service from Paul and the team. If you’re thinking of buying a bike, I couldn’t recommend this team more! Especially if you want to be looked after post sale. The team are clearly trained properly and you can be assured your bike is setup properly as soon as you step on it.

Came to The Cycling Fix to purchase a set of ROVAL C38 disc carbon wheels for my bike. Great service from Karina who was approachable and helpful. Staff gave small pointers on fitting/alignment on the new wheels which was much appreciated. Lovely shop for all things Specialized!

These guys are amazing. Ordered a 400+ dollar helmet which this place had at over $50 less than anyone else. Later on that arvo I realised I needed to cancel that order. I called the shop and they immediately understood where I was coming from and retracted the order and returned all my money. Can't ask for more than that, and is another reason why you should try to buy local first. And from the cycling fix for sure.

The guys at The Cycling Fix helped get me my dream bike within 3 weeks from making my first phone call. They have been so friendly, helpful and courteous with their service that I didn’t hesitate to buy a second bike off them. Will definitely be my go to bike shop from now on. Thanks Paul and his great staff.

We called in to look at a new ebike and Marcus was extremely helpful and very knowledgeable. Even though we weren't buying immediately, he was more than happy to help and advise us. When we are ready to buy we will definitely go back to buy from The Cycle Fix.

Bought my bike through The Cycling Fix a few years ago and love it. Just took it in for a service and can't believe how smooth it is running. Great service, always helpful and always do a great job.

A long time ago (before COVID) I took my 10 year old Epic (not bought at CF) in for a fork and shock service and explained some niggles with the shock. Paul took the time to ask detailed questions, my weight, riding style etc. A few days later Paul called and explained that the service revealed no issues and that he’d suggest putting a token in my shock for an extra cost of $30. Although I had no idea about these tokens I agree to go ahead. When I picked the bike up Paul offered to remove the token and refund me should I not be happy with the result. Needless to say the token is still in my fork and it has significantly improved my ride. Great advise, great service, just all round good bike shop. .

Really nice guys. Did a great job installing some new bar tape and even fixed a squealing front rotor while they were at it. The shop is well stocked and well worth a visit.

Fantastic service. My teenage son is passionate about mountain bikes. The owner and staff really take the time to explain what has been done during a service, give helpful advice about changes and upgrades my son is interested in and offer great value on parts and accessories. They don't talk down to or patronize him - so unique in this sector and very much appreciated!

Amazing Service best bike shop I’ve dealt with.

I was lucky enough to just purchase a Specialized Creo SL from the CyclingFix in Malvern. It is a great bike!
Having not regularly cycled since back surgery the assist is helpful, whilst not intrusive. I am still able to tailor a workout that remains demanding for my level.
Paul in Malvern was great. The set-up was professional, and the bike is really comfortable.
I would highly recommend both the bike, and the Cycling Fix.

Excellent bike shop. I recently had a fitting with Paul, he was extremely thorough, understanding & helpful. My rider comfort has improved greatly since my appointment last week 🙂 As a relatively new cyclist I wasn’t sure what to expect but it was a great experience overall.

I recently purchased a bike here & was blown away by the service. Paul paid great attention to the detail of the build, & their expertise in correctly fitting the bike to you is amazing. The whole experience put a huge smile on my dial!

Awesome local bike shop. The attention to detail, quality of workmanship and genuine care they have provided in the ongoing service of my high end equipment has been the best I have experienced over more than 10 years of serious cycling. They love bikes and it shows. They have been honest and helpful when purchasing bikes and have often gone the extra mile to deliver service beyond what I expected such as providing a gear chart for my track bike when it was once in for servicing. I cannot recommend them highly enough.

I would rate them 6 stars if I could! I called Paul Saturday afternoon to line up a bike fit and purchase of a new bike for the following day. I only had a short window of time and Paul opened the shop especially for me on a Sunday and completed a comprehensive bike fit. Nothing was a trouble, we found the perfect bike and a great fit! Thank you, don't hesitate to call these guys, you won't be disappointed!!

Love this shop. Very honest and knowledgeable staff. If you are in the market for a Specialized bike this is a great place to go.

I always go to the Cycling Fix for services and repairs. Trust is important - and Paul is an awesome guy. I value being able to talk to someone who knows what they're talking about and can given it to me straight. The shop rides are worth checking out too.

Awesome bike shop, highly recommended!