JB Hi-Fi

My father and I shopped in your store on the evening of Friday 9th February and DOMINIQUE looked after us and provided us with a "above and beyond" customer experience. Dominique provided such a safe, supportive and understanding space that we ended up buying on top of a watch, a new phone! We did not feel, rushed or uncomfortable even when asking too many questions so thank you so much for this experience. Also, every single other staff member that we interacted with throughout our journey in the store (we were there for about 30-45 mins) really took the time out to support us. GREAT staff and service - 5 star!!

Good customer service so far.
Good range of products.
Good security.
No complains. Well-rounded shop.

3 staff members today helped me in getting a replacement for my garmin watch, they were super helpful and efficient - I hadn't expected the process to be so quick and easy (especially on Christmas eve). They made my day a lot less stressful!

Phenomenal service from Adam today. Gave us a great deal on TV and soundbar and gave top class customer service skills. So happy.

Good service, good price and I love the deals up in the shop. Shoutout to the guy who sold me local items instead of big brands. I am all about local businesses. Only writing this review to give a thumbs up to the guy who serviced me.

Had to bring back two Marshall Kilburn Bluetooth speakers that spontaneously died. The service here was great. Thanks team!

Met a fantastic young salesman who looked after me with his knowledge and services along with a great deal well done 👏

Lovely presentation with world best products pocket frindelly for your whole family

Good selection of products and friendly staff

Nisa is very helpful and amiable,thanks for the help will be back.

Very friendly and helpful. Great service and excellent products. 👏

Popped in to look for a phone case, the team member in the Phones section was super helpful and assisted me searching for the right phone case. Couldn't fault his customer service. I would definitely come back to this JB.

Bought rog azoth there. Was amazing.

Always a great place to shop for well priced electronics. Great advice from caring staff helps ease the aggro hunting for the perfect piece of entertainment technology. Could the shop be a bit larger? Sure, but it's got everything you need already.

My local JB store, each time I need something Luke gives the best customer service. Deserves a solid 20 / 10. Thank you so much

Great help from Steph up at the counter yesterday 🥰 so friendly and went above and beyond helping me find the specific cds I was looking for, entirely unbothered by how long that list of albums was!! Much appreciated.

Have always had good service here, but this time it was excellent. Interrupted a gentleman doing some sort of stock check. He stopped what he was doing and rather than directing me, took me to the section where the item was. Just sorry I did not take note of his name. Thanks again.

Excellent JB store
Great range
Helpful and knowledgeable staff
Good prices
Really good location in the Chadstone Shopping Centre close to Boost Juice, all the telcos including Samsung, All the cool clothing, outdoor and sports stores + the main food court, and 1st class toilets.
And plenty of nearby undercover parking

Great place for gadgets at a reasonable price. Not guaranteed to be the cheapest so do your homework.

Walked in with a specific item in mind, a young lady offered to help, she did and I bought what I came for. Everybody was very nice.