Dymocks Knox City

I stopped by on Monday, such a lovely little Dymocks and the staff were so friendly <3 To the staff member who recommended The Glutton - I'm loving it, and you should read Geek Love if you haven't already. Grotesque and vivid in the absolute best way c:

Great place to pick up any book, always happy to order if that option is available
My shop for all my books

I went to this store in search of a specific book, thankfully this Dymocks store had it in stock. It's easy to get to since it's right near one of the entrances. The staff here are very nice.

I have dropped by there a fair few times when shopping with friends and family, and their store always has a wide selection of good books to look through and choose from.

My experiences with their staff have always been positive, as they are always happy to assist in finding the right book to fit your needs and tastes.

This place also has very good pricing on their books and always seem to have a sale going on. Always my go-to to find something new to add to my collection.

I have shopped here several times over the past 10 years and I have always enjoyed my visit. The staff are always friendly and happy to help. I have ordered titles in-store which have always arrived within a few weeks. The store is well-organised and there's adequate room for customers to move around while browsing (unlike another bookstore in the same shopping centre which shall remain nameless!). Happy to recommend.

A well organised bookstore which makes it easier to find exactly the titles you're looking for. Always excellent and friendly customer service. Fantastic loyalty program which is a great incentive to shop at the same store.

I always love popping in here to get new books and check out what new cute accessories and games they have. It is especially fantastic to catch James in the shop, as his service is unparalleled. Keep up the good work!

Have been a customer of Dymocks for quite a number of years their selection of books is very good but they will also take personal book orders of which this is where most of my books are sourced and purchased.
Always very good personal service.

I bought a book here and the sales assistant reduced my purchase by $5, due to damaged stock. I was really pleased to receive a discount here. Some of the other retailers don't bother to negotiate with customers even when based on reason and not just asking for a loyalty discount or some such.

Good selection of books .Lovely and super helpful staff would definitely go back for more books.

Kirra went above and beyond to help me and my partner find a book. A lovely lady with great customer care.

Highly Recommend

Looking for a particular book, a lovely red headed girl was delightful in making every effort to search for it. Excellent customer service and genuinely happy to help. I’ll certainly be back just because of this. Thank you.

Amazing people and fantastic service! They always take the extra steps to find the book you're after let you know of upcoming ones in the series. The front displays always look good and are very creative!

I was looking for some books for my grandfather, and I received the best ever customer service today from a curly haired lady. Thank you so much!!

Edit: Nov 2021. My grandfather is onto book 3/3 and asked me to say thank you to the bookstore lady. :)

Not many book stores left.
Always good to pop in and have a look.
Daughter wanted a book and they had it.
Also ordered a book for myself.
It's nice just to have a look and pick up a book.
Something I can't do online.
Though obviously lots more choice online.
Staff were helpful.

The staff on the phone or in person are patient,
and lovely to talk to. They made sure of what I was looking for, put my name on waiting list, and as soon as the book arrives notified me straight away. Process was smooth and efficient. Can’t recommend enough!

Very good shop.
Amazing service & was able to help me out in very good time!
Will definitely be coming back!

Loved Dymocks Knox always helpful well stocked.

My friend who knew I ordered a few books in store offered to collect my books on my behalf as they had to collect a book for themselves and it wasn’t any trouble for them.

Dymocks Knox took the liberty of contacting me first just to make sure I was happy with my friend collecting the books I had ordered. Now that is what I call caring-for-others customer service! Would highly recommend this store.

Great book selection and lovely staff. Always extremely pleased with the service and product- the knowledgeable staff go out of their way to help. Wonderful! :)