Harvey Norman Ballina

Exceptional service above and beyond today from Lenny in electrical! Beyond amazing! This guy has the best customer service of any employee. Made my day!
Thanks Lenny

A young man called Cooper served me when buying some a speaker and a fit bit. He was a champion at customer service. Very happy thanks !

Got served this morning by a girl Kiara. What a gem! Absolute 10/10 service. Talk about kind, patient and understanding.

love Jenny, she’s so knowledgeable and friendly. Only get Jenny to serve me now, she has sold me so many products and is so polite, totally recommend

Had a great experience here today .. Tony in the white goods department was exceptional.. easiest purchase I've had to make and getting a bonus credit was amazing.. Thanks Tony.. Go the Eels

Excellent service 110% passion " summer objective bar fridge n BBQ complete fantastic " thank u very much Mr Harvey gift card from ur hampton ,Jacobson, Spencer family ,Working together bit of tax back n "chinese use harvey norman stores to fill ur realastate investments Italian or hampton style " Volunteer" I scratch ur back u scratch mine thanking u very much chinese n Italians working together = the best mentoring = the best team

They helped my brother and I return a faulty product that was purchased online. They did their best as the store it came from was in Sydney (different regions can prove to be difficult). However they were able to successfully refund.
The staff there were fantastic. Each department within the store I went to a staff member came and asked me if I needed any assistance. Very friendly staff.
I'd love this fridge. Would be a fantastic thing to get after loosing everything in a house fire. I know where I will be going to replace my household items.

Had a great experience with Harvey Norman's IT help desk. Tim was highly knowledgeable, professional and patient. He fixed the laptops problem and was a pleasure to deal with. Excellent service

Harvey Norman Ballina is a fantastic store. It stocks a broad range of furniture and many brands. The store also has an extensive range of electronics and white goods etc.

Staff are friendly and helpful. The store personnel were also extremely helpful to me when I was hospitalised. They were efficient in delivering essential items to me and I remain most grateful towards the company and the local staff.

Ask for Tony, best service and price, thank you

Tim from Techbay at Harvey Norman Ballina is a brilliant tech he has excellent customer service and lots of product knowledge. I bought a new phone recently and all the staff were very helpful but Tim stood out with his patience and persistence in transferring all my data to my new phone which was not an easy job as it had been water damaged and data was going crazy. He was very polite, professional and customer focused a wonderful addition to the Harvey Norman Team in Ballina. Thankyou once again.

I would like to say the staff I have had connections with over the past 2 months and in the past , have been brilliant , professional and I highly recommend….
Matt ,Lenny , Nate , Daniel … and another great guy who spent ages changing my photos from Matte to gloss ( sorry can’t remember ur name … but u have a beautiful green ring and bracelet) … you guys have always put a smile on my face and fixed my queries and problems… hope to see u all soon !

Good customer service, friendly and helpful staff.

Very friendly staff, only too happy to help.

Great variety of goods on offer, all staff I've dealt with over many years are very friendly and seem to be very knowledgeable in the products they are selling and if they dont know they find out so you are given the correct product information.

Staff have always been great in every department we have been to here. Shout out to Paul who most recently helped us buy our fridge and washing machine. He was friendly, knowledgeable and gave us a lot of his time on a busy day.

This store is run by very honest business and helpful employees.

Great customer service

I had the pleasure of dealing with Ginger Angel from the Ballina store. I have been searching for a Bosch oven all over Australia and she had one for me. Ginger organised for it to get delivered to me. She was an absolute delight to deal with and went above and beyond with her customer service!

WE went in to look at some lounge suites the store was busy a young man named Brodie said he would be with us shortly we were happy to wait for him even after other staff checked to see if we were being served we were happy we waited for Brodie he is bright happy and could not do enough to help and explain all the in's and out's of the lounge's the lounge was delivered the next day like he said we are so happy to see a young man doing such a great job in sales and dealing with the public maybe he could teach some of the older staff in other departments how it is done good luck in the future Brodie. Graeme Gava & S Pearce

Bought a kettle today specifying that I would like a quiet boiling kettle. Forgot to ask if the kettle had cut off when boiled, so looked on google.
I found some awful reviews complaining that it was the noisiest kettle people had, had.
I took the kettle back still in its box and told the staff what I had read.
We took the kettle filled it with water and switched it on to boil. It was fine, definately quieter than our old one.
So thank you so much the Ballina staff at Harvey Norman for being patient and listening. Great customer service.